Clay Wood
Midlothian
Overview
10
10
years of professional experience
Work History
Server
Sports Page
Midlothian
12.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Front of House Trainer
Tang and Biscuit
Richmond
03.2022 - 06.2023
- Developed and conducted training sessions for new Front of House staff on customer service, product knowledge and job responsibilities.
- Monitored employee performance during shifts to ensure adherence to company policies and procedures.
- Instructed Front of House staff on proper cash handling techniques, including reconciling registers at end-of-shift.
Childcare Provider
Local Families
Midlothian
01.2016 - 07.2019
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Organized age-appropriate educational activities to stimulate learning and development.
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA12-2024
High School Diploma -
James River Highschool
Midlothian, VA05-2019
Skills
- Hospitality service expertise
- Research methods
- Data analysis
- Customer service
- Strong work ethic
- Professional appearance
- Server training
Timeline
Server
Sports Page
12.2024 - Current
Front of House Trainer
Tang and Biscuit
03.2022 - 06.2023
Childcare Provider
Local Families
01.2016 - 07.2019
Bachelor of Science - Psychology
Virginia Commonwealth University
High School Diploma -
James River Highschool