Overview
Work History
Education
Skills
Timeline
Generic

Clay Wood

Midlothian

Overview

10
10
years of professional experience

Work History

Server

Sports Page
Midlothian
12.2024 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.

Front of House Trainer

Tang and Biscuit
Richmond
03.2022 - 06.2023
  • Developed and conducted training sessions for new Front of House staff on customer service, product knowledge and job responsibilities.
  • Monitored employee performance during shifts to ensure adherence to company policies and procedures.
  • Instructed Front of House staff on proper cash handling techniques, including reconciling registers at end-of-shift.

Childcare Provider

Local Families
Midlothian
01.2016 - 07.2019
  • Provided a safe environment in the home by adhering to safety standards while caring for the children.
  • Organized age-appropriate educational activities to stimulate learning and development.
  • Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.

Education

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA
12-2024

High School Diploma -

James River Highschool
Midlothian, VA
05-2019

Skills

  • Hospitality service expertise
  • Research methods
  • Data analysis
  • Customer service
  • Strong work ethic
  • Professional appearance
  • Server training

Timeline

Server

Sports Page
12.2024 - Current

Front of House Trainer

Tang and Biscuit
03.2022 - 06.2023

Childcare Provider

Local Families
01.2016 - 07.2019

Bachelor of Science - Psychology

Virginia Commonwealth University

High School Diploma -

James River Highschool

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Clay Wood