Summary
Overview
Work History
Education
Skills
Timeline
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Cleola Williams

Woodbridge

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

8
8
years of professional experience

Work History

Leader on Duty

Petco
Woodbridge
08.2022 - Current
  • Supervised daily operations and staff performance in a pet care retail environment.
  • Resolved customer inquiries and complaints to enhance client satisfaction.
  • Conducted regular staff meetings to communicate updates and policies.
  • Trained new employees on job duties and company policies.
  • Assigned tasks to employees and monitored progress of projects.
  • Reviewed daily sales reports to identify areas of improvement.
  • Conducted regular team meetings to discuss operational issues.
  • Delegated tasks among team members according to their strengths and abilities.

Order Fulfillment Specialist

Applebee's
Dumfries
07.2017 - 07.2020
  • Processed customer orders efficiently using order management software.
  • Coordinated with warehouse staff to ensure timely shipment of products.
  • Maintained accurate inventory records and updated stock levels regularly.
  • Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
  • Assisted in developing operational strategies for increased team efficiency.
  • Managed inventory control processes using inventory management systems.

Education

Bachelor's degree - Business Management

Penn Foster
Scranton, PA
09-2026

High School Diploma -

Penn Foster High School
Pennsylvania
07.2020

Skills

  • Host/Hostess
  • Restaurant Experience
  • Food Service
  • Serving Experience
  • POS
  • Customer service
  • Cleaning Experience
  • Retail Sales
  • CPR
  • Attention to detail
  • Training and mentoring
  • Scheduling and coordinating
  • Leadership
  • Analysis skills
  • Management
  • Marketing
  • First aid
  • Data collection
  • Microsoft Office

Timeline

Leader on Duty

Petco
08.2022 - Current

Order Fulfillment Specialist

Applebee's
07.2017 - 07.2020

Bachelor's degree - Business Management

Penn Foster

High School Diploma -

Penn Foster High School

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Cleola Williams