Possesses versatile skills in quality assurance, multitasking, and maintaining an efficient pace. Demonstrates strong adaptability, work ethic, and professionalism.
Overview
17
17
years of professional experience
Work History
Server
The Cheesecake Factory
Dulles, VA, United States
11.2018 - Current
Invoked a high level of multitasking in a fast-paced environment.
Effectively communicated menu options, specials, and recommendations to guests.
Managed customer orders accurately and efficiently, handling high volumes of patrons during peak times.
Collaborated with kitchen staff to ensure timely delivery of orders and resolved customer concerns promptly.
Delivery Driver
DoorDash
Herndon, VA
02.2022 - 08.2025
Completed rush deliveries on tight timetables to satisfy customer needs.
Completed on-time deliveries by choosing best and most efficient routes.
Managed customer inquiries and complaints in polite and professional manner.
Expedited deliveries to meet customer deadlines and requirements.
Member Service Representative III
Navy Federal Credit Union
Winchester, VA, United States
10.2022 - 03.2024
Served as a key member of the call center team, assisting members with loan inquiries, applications, and related financial services.
Collaborated with underwriters and loan processors to ensure loan applications progressed efficiently and within established guidelines.
Acted as a liaison between members and various departments within the credit union to address and resolve complex loan-related issues.
Used multiple forms of software simultaneously to assist members.
Bartender
Olive Garden
Winchester, VA, United States
07.2016 - 11.2018
Maintained a well-stocked bar and efficiently prepared a variety of beverages, including cocktails and non-alcoholic drinks.
Engaged with guests in a friendly and attentive manner, creating a welcoming atmosphere.
Managed cash transactions, balanced cash registers, and ensured accuracy in billing.
Collaborated with kitchen and serving staff to coordinate drink orders with food service.
Manager/ Sales Associate
Food Lion
Front Royal, VA, United States
08.2009 - 07.2016
Ensured cleanliness while providing an exceptional dining experience.
Compiled nightly sales profits and accurately completed accounting tasks.
Helped other team members by assisting with service and recommending drinks.
Entrusted with handling cash for over ten registers at a time.
I was responsible for writing a schedule for multiple employees.
Started as a bagger/janitor and was promoted to front manager.