Colby Myles
Richmond,VA
Summary
My time spent with the Borgen Project allowed me to cultivate multiple skills such as crisis control, teamwork, and creative problem-solving. I also gained hands on experience in crafting compelling narratives, managing media relations, multitasking, and executing social media campaigns. I excel at managing public perception and supporting strategic communication efforts.
Six years in customer-facing retail blessed me with the ability to find a story in anything, whether that be a customer or a brand, an essential skill in my field.
At present, I am looking forward to leveraging my experience in customer engagement, brand messaging, and media outreach to contribute to a dynamic team environment!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Relations Specialist
Food Lion
07.2018 - Current
- Continuously kept my composure while dealing with multiple customer concerns and moving lines as fast as possible
- Trained a multitude of cashiers while also handling my job responsibilities
- Thrived with multiple sets of teammates (large turnover rate in retail, especially grocery)
Marketing And Public Relations Intern
The Borgen Project
06.2024 - 09.2024
- Developed a PR outreach and branding campaign
- Wrote five summary reports and developed graphics/videos
- Developed three surveys and hosted a focus group
- Created a successful fundraising campaign
- Created an information event and served as a public speaker
Skills
- Copywriting
- Creative Strategy
- Graphic Design
- Media Outreach
- Crisis Control
- Detailed Research
Education
Virginia Commonwealth University
Bachelor of Science - B.S., Mass Communications with a concentration in Public Relations · (August 2022 - December 2024)
Brightpoint Community College
Associate of Science - A.S, Mass Communications with an interest in Public Relations · (August 2020 - August 2022)
Certification
CITI - Social & Behavioral Course
Awards
- Kappa Tau Alpha Top Scholar
- Summa Cum Laude
Timeline
Marketing And Public Relations Intern
The Borgen Project
06.2024 - 09.2024
Customer Relations Specialist
Food Lion
07.2018 - Current
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