Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Colleen Hegarty

Colleen Hegarty

Richmond

Summary

Compassionate Patient Care Technician with experience at Bon Secours St. Mary's Hospital, skilled in vital signs monitoring and emotional support. Enhanced patient satisfaction through attentive care and efficient workflow. Proven ability to train new staff, ensuring high standards in patient care delivery and safety.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Bon Secours St. Mary's Hospital
12.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.

Waitress

Uncle Julios
06.2021 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Kids Club Associate

Golds Gym
01.2020 - 08.2021
  • Monitored all activities to maintain maximum level of safety.
  • Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
  • Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
  • Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
  • Maintained accurate safety and attendance records.
  • Collaborated with parents to create individualized behavior management plans aimed at promoting self-regulation and social skills development.

Smoothie Maker

Robeks Fresh Juices & Smoothies
05.2019 - 03.2020
  • Prepared and served juices and blended drinks.
  • Collaborated with team members to optimize productivity during peak hours.
  • Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
  • Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
  • Increased repeat business with exceptional customer service and friendly interactions.

Education

Associate of Science - Health Sciences

Virginia Commonwealth University
Richmond, VA

Bachelor of Science in Nursing - Nursing

Bon Secours Memorial College of Nursing
Richmond, VA
05-2027

High School Diploma -

Stone Bridge High School
Ashburn, VA
06-2021

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Blood glucose monitoring
  • Emotional support

Certification

  • CPCT/A - Patient Care Technician/Assistant

Languages

Spanish
Professional Working

Timeline

Patient Care Technician

Bon Secours St. Mary's Hospital
12.2024 - Current

Waitress

Uncle Julios
06.2021 - 08.2023

Kids Club Associate

Golds Gym
01.2020 - 08.2021

Smoothie Maker

Robeks Fresh Juices & Smoothies
05.2019 - 03.2020

Associate of Science - Health Sciences

Virginia Commonwealth University

Bachelor of Science in Nursing - Nursing

Bon Secours Memorial College of Nursing

High School Diploma -

Stone Bridge High School
Colleen Hegarty