Constance Walker
Palmyra
Summary
Detail-oriented professional with expertise in healthcare documentation and appointment scheduling. Strong problem-solving skills and effective communication abilities contribute to efficient patient care coordination and administrative operations. Compassionate Patient Care Technician with a proven track record in assisting nursing staff and enhancing patient well-being. Skilled in monitoring vital signs, performing EKGs, and maintaining accurate health records to support quality patient care.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sentara Martha Jefferson Hospital
Charlottesville
06.2024 - Current
- Coordinated patient appointments and maintained accurate records in the system.
- Organized and ordering office supplies to enhance operational efficiency.
- Handled incoming calls and directed It to the appropriate personnel promptly.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scan documents, maintaining front desk and reception area in neat and organized fashion.
Personal Caregiver
Private Home
Charlottesville
03.2009 - Current
- Provided companionship and emotional support to enhance client well-being.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
Patient Care Technician
Sentara Martha Jefferson Hospital
Charlottesville
10.2023 - 06.2024
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to medical personnel.
- Supported patients with mobility and personal hygiene needs.
- Documented patient care activities in electronic health records systems.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Patient Care Technician
UVA Health
Charlottesville
03.1989 - 09.2023
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to medical personnel.
- Answered call lights promptly and responded appropriately to requests
- from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Restocked unit frequently with necessary medical supplies.
Referral Specialist
Southern Health
Charlottesville
02.1987 - 03.1998
- Data Entry
- Filing and scanning referrals
- Enter referrals from primary care doctors to specialist .
- Help do research on denied claims .
Education
High School Diploma -
Charlottesville High School
Charlottesville, VA06-1987
Skills
- Healthcare documentation
- Appointment scheduling
- Attention to detail
- Problem solving
- Epic
Certification
- Nurse aide license 8/14/1993- 8/31/2026
- Advance Certified Nurse Aide 5/10/2005-8/31/2026
- Basic Life Support (CPR and AED training)Renewal Date 6/30/2027
Timeline
Administrative Assistant
Sentara Martha Jefferson Hospital
06.2024 - Current
Patient Care Technician
Sentara Martha Jefferson Hospital
10.2023 - 06.2024
Personal Caregiver
Private Home
03.2009 - Current
Patient Care Technician
UVA Health
03.1989 - 09.2023
Referral Specialist
Southern Health
02.1987 - 03.1998
High School Diploma -
Charlottesville High School