Coralee Ada i r
Henrico
Summary
As a highly motivated and results-driven professional with a diverse background, I bring a unique combination of expertise in healthcare, customer service, and client satisfaction. With nearly five years of focused education in the healthcare field, I have developed a strong foundation of knowledge and skills that enable me to excel in delivering high-quality care and contributing to the success of healthcare practices. My commitment to continuous learning, paired with a strong work ethic, has consistently positioned me as a top performer in both professional and academic settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Office and Surgery Coordinator
The Balance and Ear Center
05.2024 - Current
- Effectively communicate with patients, providers, and insurance companies through various means, such as phone calls, email, and messaging systems.
- Schedule various appointments across multiple calendars and systems for multiple providers and offices.
- Collaborate with staff to ensure proper scheduling, coding, and reimbursement for any services provided.
- Collect payments at the time of service, proactively before appointments, and retroactively for any account balances.
- Creating order notes for surgeries using ICD-10 codes and the requested CPT Codes in order to obtain authorizations and proper reimbursement for procedures.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
- Coordinated post-operative care plans with nursing staff to ensure a smooth transition from surgery to recovery for each patient.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
Team Lead
La Petite Academy Inc.
03.2023 - 04.2024
- Work closely with team members to develop strategies to accomplish quarterly goals and better manage necessary work
- Create and distribute various reports and weekly newsletters to not only update staff but also families about group and individual progress
- Create and facilitate staff training to ensure compliance with Federal, State and School Requirements
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Provide support to staff members based on individual and teams' strengths or weaknesses to ensure proper project completion within the necessary timeline
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Lead Teacher
La Petite Academy Inc.
01.2021 - 03.2023
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Served as a member of the school's leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Education
Certified Coding Specialist (CCS) - Medical Coding
AHIMA
05-2025
Associate of Applied Science - Health Information Managment
Central New Mexico Community College
Albuquerque, NM12-2023
Child Development Associated Equivalent (CDA) -
La Petite Academy
Albuquerque, NM01.2023
High School Diploma -
Los Alamos High School
Los Alamos, NM05.2019
Skills
- Administration and Billing
- Proficient with Microsoft Application
- Medical Coding
- Excellent time and team management
- Early Childhood Development and Education
- EHR systems expertise
- Schedule coordination
- Adaptable and flexible
- HIPAA Compliance
- Office administration
- Verifying insurance
- Payment collection
Certification
CPR/AED Certification for Infants and Adults
Basic Life Support Certification
Timeline
Front Office and Surgery Coordinator
The Balance and Ear Center
05.2024 - Current
Team Lead
La Petite Academy Inc.
03.2023 - 04.2024
Lead Teacher
La Petite Academy Inc.
01.2021 - 03.2023
Child Development Associated Equivalent (CDA) -
La Petite Academy
High School Diploma -
Los Alamos High School
Certified Coding Specialist (CCS) - Medical Coding
AHIMA
Associate of Applied Science - Health Information Managment
Central New Mexico Community College
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