Corey Hoebeke
yorktown
Summary
Dynamic professional with a proven track record at Carrabba's Italian Grill, excelling in customer service and training coordination. Leveraged critical thinking to enhance employee performance and optimize inventory management, resulting in increased sales and customer satisfaction. Strong communicator dedicated to fostering a culture of continuous learning and operational efficiency.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Foreman
A.X. Landscaping
03.2023 - Current
- Assisted in coordinating daily operations to ensure project timelines were met.
- Participated in training sessions on equipment operation and safety standards.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Communicate with customers to ensure needs and expectations were exceeded
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Implemented efficient work processes to boost overall productivity while reducing costs.
- Optimized resource utilization for cost savings, carefully monitoring material usage and labor allocations.
Bartender
Carrabba's Italian Grill
02.2023 - Current
- Managed inventory levels, tracking supplies to minimize waste and optimize stock.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service
- Boosted beverage sales, designing and promoting range of drinks
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Training Coordinator
Carrabba's Italian Grill
05.2021 - 05.2023
- Developed and implemented training programs to enhance employee performance.
- Coordinated logistics for training sessions, ensuring timely material delivery and setup.
- Evaluated training effectiveness through assessments and feedback to refine content.
- Mentored new trainers, providing guidance on best practices and instructional techniques.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
- Streamlined training logistics, from scheduling to resource allocation, ensuring efficient use of time and materials.
Server
Carrabba's Italian Grill
02.2020 - 02.2023
- Delivered exceptional customer service in high-volume dining environment.
- Trained new staff on menu offerings and service protocols.
- Developed strong rapport with regular customers, enhancing guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Togo Specialist
Carrabba' Italian Grill
02.2018 - 02.2020
- Streamlined order processing for accurate and timely food delivery.
- Enhanced customer satisfaction by ensuring high-quality packaging and presentation of to-go orders.
- Trained new team members on operational procedures and best practices for efficiency.
- Developed and implemented improved inventory management techniques to minimize waste.
- Contributed to sales growth by upselling menu items when taking orders from customers.
Education
Bachelor of Science - Finance
Old Dominion University
Norfolk, VA01-2025
Skills
- Critical thinking
- Effective communication
- Attention to detail
- Verbal and written communication
- Presentation
- Financial analysis
- Investment research
- Customer service
- Accounting principles
- Data evaluation
- Suggestive selling
- Inventory
Timeline
Foreman
A.X. Landscaping
03.2023 - Current
Bartender
Carrabba's Italian Grill
02.2023 - Current
Training Coordinator
Carrabba's Italian Grill
05.2021 - 05.2023
Server
Carrabba's Italian Grill
02.2020 - 02.2023
Togo Specialist
Carrabba' Italian Grill
02.2018 - 02.2020
Bachelor of Science - Finance
Old Dominion University
Bloomberg Certified
Proficiency in Bloomberg Terminal functions and foundational knowledge in financial markets, including economics, fixed income, equities, and portfolio management
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