Corinne Campbell
Staunton
Summary
Proven Patient Coordinator with a track record of enhancing clinic workflow at Pemberton Eye through effective electronic records management and empathetic patient support. Skilled in customer service, adept at maintaining patient confidentiality, and a team player. Achieved significant improvements in patient check-in efficiency and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Pemberton Eye
08.2024 - Current
- Facilitated smooth patient check-ins and check-outs, streamlining clinic workflow.
- Coordinated patient data entry into patient management systems, maintaining accurate records.
- Provided empathetic support to patients and families, addressing concerns and providing information.
- Demonstrated strong organizational skills by maintaining detailed patient files and documentation.
Guest Services Agent
Hampton by Hilton
05.2024 - 12.2024
- Assisted guests with check-in and check-out processes, ensuring smooth arrivals and departures.
- Processed reservations and payments, ensuring accuracy in billing and guest information.
- Handled guest inquiries and complaints, aiming for satisfactory resolutions to enhance guest experience.
- Provided directions and recommendations for nearby restaurants and activities, enhancing guest enjoyment.
Barista
North Ridge Cafe & Coffee
08.2021 - 02.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Fort Defiance High School
Fort Defiance, VA05-2022
Skills
- Electronic records management
- Appointment scheduling
- Patient confidentiality
- Team player
- Cash handling
- Customer service and care
Certification
Certified Nurse Assistant (CNA) - CNA Course Completion at Valley Career and Technical Center in 2021.
Timeline
Patient Coordinator
Pemberton Eye
08.2024 - Current
Guest Services Agent
Hampton by Hilton
05.2024 - 12.2024
Barista
North Ridge Cafe & Coffee
08.2021 - 02.2023
High School Diploma -
Fort Defiance High School
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