Courtney Brothers
Winchester,VA
Summary
Experienced in a fast-paced and collaborative environment, honed skills in project management and team coordination. Eager to transition into a new field and leverage expertise in strategic planning and resource management. Strong organizational and analytical abilities, determined to contribute effectively in a different sector.
Overview
9
9
years of professional experience
Work History
Special Education Teacher/ Case Manager
Skyline High School
07.2023 - Current
- Created Individualized Education Plans for 18 students annually using data driven insights, as well as Triennial Reviews to confirm if specialized instruction is needed
- Followed individualized process plans with quarterly progress reports with 98% accuracy
- Collaborated with multidisciplinary teams to tailor educational strategies for diverse needs
Special Projects Coordinator
Uncommon Schools
01.2023 - 04.2023
- Designed and executed process plans for all events, including field trips, picture day, teacher appreciation week, etc
- Coordinated with different companies to host events, create purchase orders, and organize outings for 450-500 people
- Organized state testing, medication for children attending trips, school lunches, and any fun activities
Video & Data Analyst
Pembroke & Co
10.2022 - 12.2022
- Using visual data and Microsoft Excel to guide QSRs on how to improve loss prevention.
- Recommend ways for companies to improve sales in variety of fields with an increase of revenue by 25%
- Organize reports for 25 businesses on findings based on loss prevention research and engagement within an establishment on a weekly basis
Customer Service Specialist
Front Royal Outdoors
05.2016 - 06.2022
- Performed duties quickly and efficiently, always finding new ways to increase productivity
- Maintained a 'customer first' approach in a busy environment with multiple demands, serving 500-600 customers each week
- Delivered prompt, efficient customer service while maintaining a 98% accuracy at the cash register
Education
B.S. - Information Management and Technology
Syracuse University, School of Information Studies
Syracuse, NY05.2022
Skills
- MS Word
- Excel
- PowerPoint
- Command Client
- RStudio
- Python
- Google Workspace
- Eager to learn
- Hardworking
- Dependable
- Team player
Individual education plans
Leadership Experience
Sunshine/Brotherhood Reach out Chair, Kappa Theta Pi, 08/21- 01/22, Organized events 1-2 times a week to spark engagement from members of different organizations to interact with members of the fraternity., Encouraged inactive members to attend events and find opportunities for the organization to get involved with the community surrounding college campus., Organized events for members to mingle and discuss upcoming job opportunities, resume workshops, and networking nights with other professional fraternities.
Timeline
Special Education Teacher/ Case Manager
Skyline High School
07.2023 - Current
Special Projects Coordinator
Uncommon Schools
01.2023 - 04.2023
Video & Data Analyst
Pembroke & Co
10.2022 - 12.2022
Customer Service Specialist
Front Royal Outdoors
05.2016 - 06.2022
B.S. - Information Management and Technology
Syracuse University, School of Information Studies
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