Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Jones

Galax,VA

Summary

Dynamic and results-driven professional with extensive experience as a Lead Dental Assistant at Galax Family Dental. Proven expertise in case management and appointment scheduling, fostering patient relationships while ensuring HIPAA compliance. Adept at mentoring team members and optimizing inventory management, contributing to enhanced operational efficiency and patient satisfaction.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Lead Dental Assistant

Galax Family Dental
10.2020 - Current
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Scheduled and confirmed patient appointments.

Orthodontic Treatment Coordinator

Woods Orthodontics
06.2013 - 10.2020
  • Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
  • Conducted thorough case presentations with families to ensure understanding of the treatment plan and its benefits.
  • Collaborated with orthodontists to review cases and implement personalized treatment options for patients.
  • Monitored patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success.
  • Supported team members in maintaining an organized office environment that facilitated efficient workflow.
  • Ensured a clean and safe clinical environment by adhering to strict infection control protocols during all procedures.

Pharmacy Technician

CVS Pharmacy
09.2011 - 09.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

Registered/Certified Dental Certificate -

Wytheville Community College
Wytheville, VA
06-2012

Galax High School
Galax, VA
06-2009

Skills

  • Appointment scheduling
  • Patient charting
  • Case management
  • Records management
  • Medical office administration
  • Electronic charting
  • HIPAA compliance
  • Team collaboration abilities

Timeline

Lead Dental Assistant

Galax Family Dental
10.2020 - Current

Orthodontic Treatment Coordinator

Woods Orthodontics
06.2013 - 10.2020

Pharmacy Technician

CVS Pharmacy
09.2011 - 09.2018

Registered/Certified Dental Certificate -

Wytheville Community College

Galax High School
Courtney Jones