Courtney Nasvall
Newport News
Summary
Detail-oriented Asset Protection Associate with proven skills in inventory control, problem-solving, and customer support. Skilled in developing strategies to enhance security while ensuring excellent service.
Overview
1
1
Certificate
12
12
years of professional experience
Work History
Asset Protection Associate
Walmart
Newport News, VA
01.2024 - Current
- Monitored store premises to deter theft and ensure safety compliance.
- Trained new associates on asset protection protocols and emergency response procedures.
- Conducted audits of inventory processes to identify discrepancies and improve accuracy.
- Collaborated with law enforcement on investigations regarding suspicious activities.
- Developed strategies to enhance customer service while maintaining security standards.
- Wrote reports outlining activities and results.
- Trained new employees on asset protection protocols and safety procedures.
Quality Assurance Analyst
Walmart
Newport News, VA
07.2020 - 01.2024
- Developed and maintained detailed test cases, ensuring alignment with business requirements and user stories.
- Collaborated with cross-functional teams to identify and resolve defects throughout development lifecycle.
- Conducted comprehensive testing of software applications to ensure quality and functionality.
Lift Operator
Walmart
Newport News, VA
10.2019 - 07.2020
- Operated lift equipment to transport merchandise efficiently throughout warehouse.
- Conducted routine inspections and maintenance on lift machinery to ensure operational readiness.
- Ensured compliance with safety protocols while handling heavy loads and equipment.
- Collaborated with team members to optimize workflow and reduce downtime during peak hours.
Order Filler
Walmart
Newport News, VA
09.2018 - 10.2019
- Operated warehouse equipment to efficiently fill customer orders and maintain inventory accuracy.
- Managed stock replenishment tasks, ensuring timely availability of products for order processing.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
- Trained new staff on safety protocols and operational procedures to ensure compliance and productivity.
General Manager
Jimmy Johns Gourmet Subs
Charlotte, NC
02.2014 - 06.2018
- Oversaw daily operations to ensure high-quality service and product delivery.
- Managed staff scheduling, training, and performance evaluations to optimize team efficiency.
- Developed and implemented operational procedures to enhance workflow efficiency.
- Conducted regular inventory assessments to minimize waste and control costs.
Education
High School Diploma -
Carolina Forest
Myrtle Beach, SCSkills
- Loss prevention
- Asset safety
- Surveillance
- Risk management
- Physical security
- Incident management
- Incident reporting
- Inventory control
- Theft deterrence
- Monitoring systems
- Customer service
- Detail-oriented
- Safety procedures
- Problem-solving
- Analytical thinking
- Time management
- Multitasking
- Teamwork and collaboration
- Reliable
- Integrity
- Excellent communication
- Relationship management
- Professionalism
- Crisis management
- Asset safety
Accomplishments
- Achieved results by completing task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved issues which led to results.
- Supervised team of 5 staff members.
- Achieved results by introducing Excel for scheduling and accountability tasks.
Certification
- Certified Lift Driver, Walmart - 2019-Current
Timeline
Asset Protection Associate
Walmart
01.2024 - Current
Quality Assurance Analyst
Walmart
07.2020 - 01.2024
Lift Operator
Walmart
10.2019 - 07.2020
Order Filler
Walmart
09.2018 - 10.2019
General Manager
Jimmy Johns Gourmet Subs
02.2014 - 06.2018
High School Diploma -
Carolina Forest