Courtney Yates
Herndon
Summary
At Infinity ABA Therapy & Autism Services, I spearheaded clinical quality improvement and caseload management, enhancing client and staff retention. My leadership in employee performance evaluations and resource coordination significantly boosted treatment outcomes. With a blend of empathy and strategic oversight, I ensured the delivery of individualized care and professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Director
Infinity ABA Therapy and Autism Services, LLC
02.2024 - Current
- Met with BCBAs to ensure progress with treatment for clients
- Mentored graduate students pursuing their BCBA
- Conducted intake assessments and made sure report submissions met funder requirements for authorizations
- Created initial treatment plans that were highly individualized and encompassed high priority goals based on assessment and feedback from families
- Ensured retainment of BTs and RBTs through policies in place that maintained a company culture that made it a supportive work place
- Made client placements based on BT/RBT and BCBA experience level
- Balanced caseloads with BCBAs and RBT/BTs to minimize burnout rates for staff
- Maintained community relationships with other providers to ensure collaboration and a program that met the needs of the clients served
- Ensured clinical needs were taken into account with high level scheduling needs
- Set up systems that minimized BCBAs and other clinical staff having admin tasks on their plate
- Oversaw audits and clinical systems that ensured appropriate supervision was given to RBTs/BTs and the clients
- Kept in contact with families to ensure treatment was meeting the needs of the families served
- Conducted BCBA annual performance reviews
- Created curriculum for clinic-based ABA program
- Maintained home-based ABA program
Program Manager
Infinity ABA Therapy and Autism Services, LLC
02.2023 - 01.2024
- Conducted RBT/BT annual performance reviews
- Oversaw the home-based ABA program to ensure clinical outcomes
- Created, communicated and enforced company policies for RBTs/BTs
- Ensured retainment of RBTs/BTs through procedures that provided reinforcement to staff
- Created and conducted staff trainings based on overall needs of clients
- Maintained case-load as a Clinical Supervisor
Clinical Supervisor (BCaBA)
Infinity ABA Therapy and Autism Services
03.2021 - 12.2023
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning
- Conducted assessments including VB-MAPP, ABLLS-R, and more
- Provided supervision and program development to caseloads of up to 10 children
- Provided parent trainings that included BST and modeling for parents to ensure generalization and maintenance of skills outside of therapy sessions
- Responded to crisis situations with calm and professional approach to optimize support for RBT/BTs
- Ensured treatment plans were up to date with appropriate targets in place to ensure client met goals in treatment plan
- Completed reauthorization reports
- Oversaw clients and staff with compassion and empathy, trying to ensure barriers were addressed so treatment went smoothly and staff did not burn out on the case
- Addressed parent concerns as they arose in a professional and compassionate manner
Registered Behavior Technician
Infinity ABA Therapy & Autism Services
06.2019 - 03.2021
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Education
Master of Arts - Special Education - Applied Behavior Analysis
Arizona State University
Tempe, AZ08-2023
BCaBA Coursework - Applied Behavior Analysis
Florida Institute of Technology
Melbourne, FL12-2020
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA12-2019
Skills
- Caseload management
- Clinical quality improvement
- Employee performance evaluations
- Resource coordination
- Client and Staff Retainment
Certification
BCBA (Board Certified Behavior Analyst) Obtained November 2023
BCaBA (Board Certified Assistant Behavior Analyst) Obtained March 2021
LBA (Licensed Behavior Analyst) Obtained through the VA Medical Board in December 2023
LABA (Licensed Assistant Behavior Analyst) Obtained through the VA Medical Board in May 2021
Timeline
Clinical Director
Infinity ABA Therapy and Autism Services, LLC
02.2024 - Current
Program Manager
Infinity ABA Therapy and Autism Services, LLC
02.2023 - 01.2024
Clinical Supervisor (BCaBA)
Infinity ABA Therapy and Autism Services
03.2021 - 12.2023
Registered Behavior Technician
Infinity ABA Therapy & Autism Services
06.2019 - 03.2021
BCBA (Board Certified Behavior Analyst) Obtained November 2023
BCaBA (Board Certified Assistant Behavior Analyst) Obtained March 2021
LBA (Licensed Behavior Analyst) Obtained through the VA Medical Board in December 2023
LABA (Licensed Assistant Behavior Analyst) Obtained through the VA Medical Board in May 2021
Master of Arts - Special Education - Applied Behavior Analysis
Arizona State University
BCaBA Coursework - Applied Behavior Analysis
Florida Institute of Technology
Bachelor of Science - Psychology
Old Dominion University
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