Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Barnett

Forest

Summary

Dynamic manager with a proven track record at Fink's Jewelers, excelling in client support and effective team leadership. Enhanced customer satisfaction through strategic decision-making and innovative marketing, while optimizing inventory management to reduce waste. Committed to fostering a productive environment, driving profitability, and developing strong relationships with clients and suppliers.

Overview

39
39
years of professional experience

Work History

Manager

Fink's Jewelers
07.1995 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Store Manager

Bailey, Banks and Biddle Jewelers
06.1986 - 11.1993
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

Bachelor of Science - Finance

West Virginia University
Morgantown, WV
05-1983

Skills

  • Client support
  • Effective team leadership
  • Effective organizational skills
  • Strategic decision-making
  • Effective task delegation
  • Strategic business development

Timeline

Manager

Fink's Jewelers
07.1995 - Current

Store Manager

Bailey, Banks and Biddle Jewelers
06.1986 - 11.1993

Bachelor of Science - Finance

West Virginia University

Similar Profiles

CREATE PROFILE
Craig Barnett