Cristian Pastora
Manassas,VA
Summary
Dedicated college student with five years of experience in customer service experience seeking to an opportunity to work as a receptionist, front desk, or supporting students. Passionate about building strong communication and interpersonal skills while gaining experience that aligns with my future career.
Overview
5
5
years of professional experience
Work History
Barista
My Cravingz
Manassas, VA
04.2021 - Current
- Provide friendly and professional customer service in a fast-paced restaurant environment while creating a welcoming experience for guest.
- Prepare beverages and food order while maintaining quality, accuracy, and efficiency.
- Operate point-of-sale (POS) systems to process cash and credit card payments accurately.
- Assist customers by answering questions, resolving concerns, and ensuring a positive dining experience.
- Train and mentor newly hired baristas on customer service standards, beverage preparation, and daily procedures.
- Collaborate with team members to maintain efficient operations during high-volume periods.
- Maintain a clean, organized and sanitary workspace while following company policies and food safety standards.
- Demonstrate reliability, professionalism, and strong work ethic through five years of continuous employment with the same employer.
Education
Bachelor of Arts - Psychology
George Mason University
Fairfax, VA12-2027
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA05-2026
High School Diploma -
Osbourn Park High School
Manassas, VA06-2023
Skills
- Time Management
- Friendly and Outgoing
- Attention to Detail
- Professional Communication
- Customer Service
- Microsoft Word
- Microsoft Powerpoint
- Google Docs
- Training and Mentoring New Employees
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Barista
My Cravingz
04.2021 - Current
Bachelor of Arts - Psychology
George Mason University
Associate of Science - Social Sciences
Northern Virginia Community College
High School Diploma -
Osbourn Park High School