Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cruz Coy

Centreville

Summary

At Tony's Ny Pizza In Fair Lakes, excelled in customer satisfaction and efficiency, delivering orders with precision and speed. Leveraged GPS technology and local area knowledge, enhancing route efficiency. Demonstrated exceptional problem-solving and customer service skills, fostering a strong customer base through reliable service. Maintained impeccable safety and food handling standards, contributing to team success. I know where ever I get an opportunity at next I can display the many skills I have acquired as well as learn new ones along the way.

Overview

Work History

Pizza Delivery Driver

Tony's Ny Pizza In Fair Lakes
03.2023 - 07.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Developed strong customer base through efficient and reliable service.

Education

Bachelor of Arts - Economics

West Virginia University
Morgantown, WV
05.2027

High School Diploma -

Chantilly High School
Chantilly, VA
06.2023

Skills

  • Customer Service

  • Money Handling

  • Memory Skills

  • Efficient Delivery

  • Food safety knowledge

  • Client Relations

  • Time Management

  • Safety awareness

Timeline

Pizza Delivery Driver

Tony's Ny Pizza In Fair Lakes
03.2023 - 07.2023

Bachelor of Arts - Economics

West Virginia University

High School Diploma -

Chantilly High School
Cruz Coy