Crystal Covington
Fredericksburg
Summary
Dynamic Warehouse Lead with a proven track record at Hello Fresh Warehouse, excelling in supervisory roles and process improvements. Skilled in time management and customer service, I enhanced productivity by implementing efficient inventory practices. Committed to mentoring teams, I fostered professional growth while ensuring adherence to safety protocols.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
Hello Fresh Warehouse
09.2023 - 08.2025
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices for inventory management and equipment handling.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Coordinated inventory audits to maintain accurate stock levels and minimize discrepancies.
Manager
Dunkin Dounts
09.2019 - 11.2023
- Led cross-functional teams to implement process improvements, enhancing operational efficiency.
- Developed and executed strategic plans, aligning departmental goals with company objectives.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Conducted regular performance reviews, providing constructive feedback to optimize employee development.
Warehouse Associate
Amazon
09.2014 - 07.2019
- Led daily warehouse operations, ensuring efficient inventory management and order fulfillment.
- Mentored new team members on safety protocols and best practices.
- Implemented process improvements to enhance workflow efficiency.
- Coordinated with logistics team to optimize shipping schedules.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Crew Member
Dunkin Donuts
02.2016 - 01.2017
- Delivered exceptional customer service, ensuring positive dining experiences and fostering customer loyalty.
- Operated point-of-sale systems, accurately processing transactions and handling cash effectively.
- Collaborated with team members to maintain cleanliness and organization in high-traffic areas.
- Trained new crew members on operational procedures, enhancing team efficiency and performance standards.
- Implemented safety protocols during food preparation and service, reducing risks of accidents or contamination.
- Assisted in inventory management, monitoring stock levels and minimizing waste through effective practices.
Hosts
I Hop
06.2010 - 11.2012
- Greeted and seated guests to ensure a welcoming atmosphere.
- Managed reservations using scheduling software for efficient table assignments.
- Assisted waitstaff by communicating guest needs and preferences promptly.
- Maintained cleanliness and organization of dining area during service hours.
Education
High School Diploma -
Franklin High
Somerset, NJSkills
- Supervisory experience
- Time management
- Customer service
- Order picking
Languages
English
Full Professional
Timeline
Warehouse Lead
Hello Fresh Warehouse
09.2023 - 08.2025
Manager
Dunkin Dounts
09.2019 - 11.2023
Crew Member
Dunkin Donuts
02.2016 - 01.2017
Warehouse Associate
Amazon
09.2014 - 07.2019
Hosts
I Hop
06.2010 - 11.2012
High School Diploma -
Franklin High
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