Crystal James
Spotsylvania
Summary
I have an Associate's Degree and am currently scheduled to graduate and obtain a Bachelor's of Science in Social Work Degree on May 10, 2025. I have gained experience in the field of social work by completing a Junior Internship at a nonprofit Foster Care Agency. I am currently completing a Senior Internship at the Department of Social Services.
I have management experience. As well as experience working with children as a public school substitute teacher.
Throughout my studies, I have excelled in mental health assessment courses. I am most interested in child development and behavioral intervention. I am motivated, detail oriented, and organized. I hope to make a great addition to your team.
Overview
7
7
years of professional experience
Work History
Intern
Department of Social Services
01.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience and applied learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously.
- Updated client documentation for accurate, compliant and current records.
- Contributed to a positive team environment.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interviewed clients, families, and groups to assess situations, limitations and issues and implement services to address needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
Front Desk Coordinator
Dragonfly Yoga Studio
08.2020 - Current
- Perform opening and closing duties including; preparing studio for upcoming classes and sanitizing common areas.
- Front desk duties including; greeting visitors, instructors, and students in a friendly and professional manner.
- Create a positive environment and assist students with membership account needs.
- Answer incoming calls and assists students with accounts, class information, and questions/inquiries.
- Take messages and ensures they are received by the appropriate instructor/staff member.
- Creates, adjusts, and manages all front desk schedules.
- Trains all new front desk staff members and assists all studio team members to the best of my ability and education.
Intern
United Methodist Family Services
01.2024 - 05.2024
- Gained valuable experience working within foster care services.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Interviewed clients, families, and groups to assess situations, limitations and issues and implement services to address needs.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Substitute Teacher
Spotsylvania County Public Schools
08.2023 - 12.2023
- Adhere to all school policies and procedures.
- Become familiar with school emergency protocols, such as fire drill and lockdown.
- Supervise and monitor the safety of children.
- Foster a safe, productive learning environment in accordance with school policies.
- Record attendance according to school procedure.
- Follow teacher’s instructions for lesson plan, or create lesson plan if none is available.
- Uphold classroom routines to support student environments and maintain consistent schedules.
- Apply education and knowledge to assess child development.
- Compile report for teacher that includes student attendance, lesson-plan progress, disciplinary actions, and child developments.
Child Care Worker
Always Sonshine Learn And Play
04.2023 - 07.2023
- Supervise and monitor the safety of children.
- Apply education and knowledge to assess child development.
- Keep records of children’s progress, routines, and interests.
- Communicate child’s development with parent's or guardians.
Esthetician
Collage Spa
04.2018 - 07.2020
- Prepare for all upcoming client appointments including; treatment set up and sanitation requirements.
- Perform esthetic duties including; facial treatments, wax treatments, body treatments, and skin care needs.
- Refer product recommendations, and/or advise clients to a Dermatologist or Skin Care Specialist.
- Build a clientele rapport of trust and respect and strive to maintain client retainment.
Education
Bachelors of Science in Social Work - Social Work
Liberty University
05-2025
Associate of Arts - General Studies
Germanna Community College
12.2019
Skills
- Effective Planning
- Teamwork and Collaboration
- Problem-Solving
- Assessment Skills
- Attention to Detail
- Client Advocacy
- Front Desk Management
- Compassionate
- Microsoft Office Proficient
- Efficient Under Pressure
Timeline
Intern
Department of Social Services
01.2025 - Current
Intern
United Methodist Family Services
01.2024 - 05.2024
Substitute Teacher
Spotsylvania County Public Schools
08.2023 - 12.2023
Child Care Worker
Always Sonshine Learn And Play
04.2023 - 07.2023
Front Desk Coordinator
Dragonfly Yoga Studio
08.2020 - Current
Esthetician
Collage Spa
04.2018 - 07.2020
Associate of Arts - General Studies
Germanna Community College
Bachelors of Science in Social Work - Social Work
Liberty University
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