CRYSTAL M PAYNE
Virginia Beach
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director
Empire Beauty
05.2024 - Current
- Provides leadership, development and guidance to staff
- Maintaining records in attendance, enrollment, and any foreseen challenges
- Works directly with students to provide a great experience, tending to any important matters, issues that may occur
- Attending orientations, guiding both staff and students with both educational and personal challenges.
- Staff responsibilities such as training, coaching, hiring, and motivating
- Maintain compliance, with instruction, curriculum, student satisfactory progress and attendance.
- Performing administrative task daily; tuition payments and enrollment records
- Monitor the physical needs of the assigned campuses and recommends changes and maintenance
Assistant Director
Empire Beauty
07.2022 - 05.2024
- I work under the direction of the Executive Director, I help provide leadership in education, operations, and administration on campus.
- Providing management with staff members
- Maintaining records in attendance, enrollment, and any foreseen challenges
- Providing adequate customer service to both students and consumers
- Managing policy and compliance by resolving any situations that may present itself.
- Staff training, coaching, hiring, and motivating.
- Maintain compliance, with instruction, curriculum, student satisfactory progress and attendance.
- Performing administrative task daily
Registrar
Centura College
01.2021 - 07.2022
- As a registrar I am the chief staff person to assist students in registering for classes, textbooks, grades, attendance, transcripts, and staying in good academic sanding.
- Enroll student from completed enrollment folder
- Build classes, schedule student, issue student schedule & report cards
- Build instructor attendance rosters and folders
- Ensure all grades are posted at the end of each grading period
- Ensure all attendance is posted daily
- Make student data changes, i.e., status changes, grad date changes, address changes
- Post statuses of grads, pending grads, cancels, no show, etc.
- Run Registrar reports as described in the Registrar Policies & Procedures
- Perform SAP calculations at the end of each semester
- Reconcile incomplete grades in the timeframe prescribed in the school catalog
- Reconcile files for grads, drops, etc.
- Ensure scanning of student file is complete
- Prepare Delegated portion of Directors Report Maintain filing for department
- Other duties as assigned by the Campus Executive Director
Merchandiser (Flex)
NEXCOM
12.2019 - 07.2020
- As a merchandiser my responsibility includes networking with suppliers, warehouses, and buyers, optimizing sales volume and profitability by identifying best sellers.
- Allocating amounts of stock to each outlet
- Running weekly ad sales
- Item building
- Assisting both Buyer and Assistant Buyer with adequate information for vendors, locations, and planograms
Assistant Director (Contract)
Shear Perfection Academy of Cosmetology
02.2019 - 08.2019
- As Assistant Director, I’ve assisted in developing and implementing plans and goals for the education department. Working with the Executive Director to coordinate and supervise daily operations.
- Monthly meetings and staff scheduling
- New hire packets, position and compensation offer, orientation and training
- Curriculum preparation and revising chapter examinations
- Input student hours and grades received from their educator through SAP and SMART program
- Implementing, revise, and evaluate compliance with the states laws, guidelines, and policies
- Administration duties included answering phones, school tours, maintaining educational and financial files, also taking memos
- Supervising and coordinating school activities through promotions and career fairs.
Educator/Design Team Lead
Paul Mitchell the School of Sacramento
01.2018 - 01.2019
- As an educator, I’ve prepared monthly lesson plans and educating duties on a post-secondary level. I’ve instructed a number of subjects in order to prepare them for a career in the beauty field.
- Teaching business skills, management and marketing
- Administering practice test for their state board examination
- Working with the student on client building and customer service on the clinic floor
- Ensuring the safety of both student and customer while being serviced on the clinic floor
- Inputting test grades and attendance
- Supervising students with events in both the school and in the community
- PowerPoint presentations and Guest artist demonstrations
Educator/Design Team Lead
Adrian’s Beauty College
06.2016 - 01.2018
- As an educator, I’ve prepared monthly lesson plans and educating duties on a post-secondary level. I’ve instructed a number of subjects in order to prepare them for a career in the beauty field.
- Teaching business skills, management and marketing
- Administering practice test for their state board examination
- Working with the student on client building and customer service on the clinic floor
- Ensuring the safety of both student and customer while being serviced on the clinic floor
- Inputting test grades and attendance
- Supervising students with events in both the school and in the community
- PowerPoint presentations and Guest artist demonstrations
Educator/Design Team Lead
Regency Beauty Institute
10.2012 - 07.2013
- As an educator, I’ve prepared monthly lesson plans and educating duties on a post-secondary level. I’ve instructed a number of subjects in order to prepare them for a career in the beauty field.
- Teaching business skills, management and marketing
- Administering practice test for their state board examination
- Working with the student on client building and customer service on the clinic floor
- Ensuring the safety of both student and customer while being serviced on the clinic floor
- Inputting test grades and attendance
- Supervising students with events in both the school and in the community
- PowerPoint presentations and Guest artist demonstrations
Education
B.S. - Fashion Merchandising and Retail Management
Art Institute
02.2014
Cosmetology License - undefined
Indian River Beauty Academy
06.2003
Diploma - undefined
I.C. Norcom High School
06.1998
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
- Staff management
- Relationship building
- Public speaking
- Compliance and regulations
- Innovation and creativity
- Program leadership
- Leadership development
- Business management
Certification
Methodology/ Continued Education
Timeline
Executive Director
Empire Beauty
05.2024 - Current
Assistant Director
Empire Beauty
07.2022 - 05.2024
Registrar
Centura College
01.2021 - 07.2022
Merchandiser (Flex)
NEXCOM
12.2019 - 07.2020
Assistant Director (Contract)
Shear Perfection Academy of Cosmetology
02.2019 - 08.2019
Educator/Design Team Lead
Paul Mitchell the School of Sacramento
01.2018 - 01.2019
Educator/Design Team Lead
Adrian’s Beauty College
06.2016 - 01.2018
Educator/Design Team Lead
Regency Beauty Institute
10.2012 - 07.2013
Cosmetology License - undefined
Indian River Beauty Academy
Diploma - undefined
I.C. Norcom High School
B.S. - Fashion Merchandising and Retail Management
Art Institute