Crystal Richards
Boydton
Summary
Dedicated Front Desk Associate with expertise in guest relations, time management, and conflict resolution. Proven ability to optimize room assignments and enhance customer satisfaction. As well as manage interagency technology systems needed to keep things running smoothly.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Fairfield Inn And Suites Marriott
South Hill, VA
02.2024 - Current
- Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
- Assisted guests with inquiries and resolved issues to enhance customer satisfaction.
- Coordinated room assignments and maintained accurate records in property management system.
- Processed reservations and bookings, optimizing occupancy rates through effective communication.
- Perfected data entry for all incoming and outgoing guests.
Google Street Car Driver
Acelution
Boydton, VA
10.2021 - 02.2023
- Operated vehicles safely to transport goods and personnel efficiently.
- Conducted regular vehicle inspections to ensure compliance with safety standards.
- Maintained accurate logs of mileage, fuel consumption, and maintenance records.
- Assisted in route planning to optimize delivery times and reduce costs.
Education
High School Diploma -
Park View High
South Hill VASkills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- Office administration
- Conflict management
- Administrative skills
- Administrative support
Timeline
Front Desk Associate
Fairfield Inn And Suites Marriott
02.2024 - Current
Google Street Car Driver
Acelution
10.2021 - 02.2023
High School Diploma -
Park View High