Crystal Rickmond
Drakes Branch
Summary
Dedicated National Certified Pharmacy Technician with a proven track record at Central Virginia Health Services, excelling in medication dispensing and patient education. Skilled in HIPAA compliance and meticulous labeling accuracy, I contributed to a significant reduction in medication errors while fostering patient trust through effective communication and confidentiality.
Outgoing and reliable candidate with strong background in customer service and attention to detail. Possesses comprehensive understanding of pharmaceutical calculations, medication management, and pharmacy law, coupled with technical skills in medication preparation and inventory control. Committed to ensuring patient safety and enhancing operational efficiency within pharmacy setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
National Certified Pharmacy Technician
Central Virginia Health Services
New Canton, VA
07.2024 - Current
- Processed and dispensed medications accurately according to prescriptions and health regulations.
- Assisted pharmacists in managing inventory, ensuring proper storage of pharmaceuticals.
- Educated patients on medication usage, side effects, and adherence strategies.
- Maintained patient confidentiality while handling sensitive medical information.
- Utilized pharmacy management software for prescription processing and record keeping.
- Contributed to the reduction of medication errors by meticulously following proper procedures for prescription filling and labeling.
- Maintained a safe and clean pharmacy environment by adhering to infection control protocols, sanitation guidelines, and regulatory standards for hazardous waste disposal.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician Trainee
Charlotte Drug
Charlotte Court House, VA
01.2023 - 06.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceutical supplies and prescription medications.
- Processed medication orders using pharmacy management software efficiently.
- Educated patients on proper medication usage and potential side effects.
Sales Clerk
Charlotte Drug
Charlotte Court House, VA
09.2022 - 01.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate inventory management.
- Maintained store displays and merchandise organization to promote products effectively.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Travel Dental Assistant
Dtrak
Minneapolis, MN
06.2022 - 08.2022
- Assisted in patient management and scheduling to optimize workflow efficiency.
- Prepared treatment rooms and sterilized instruments to maintain hygienic standards.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Educated patients on post-treatment care, enhancing compliance and satisfaction.
Education
No Degree - Dental Assisting
Dental School of Brandermill
Midlothian, VA01-2018
No Degree - Dental Assisting
Dental School of Brandermill
Midlothian, VA01-2018
Skills
- HIPAA compliance
- Labeling accuracy
- Medication dispensing
- Data entry proficiency
- Pharmaceutical calculations
- Insurance billing
- Prescription filling
- Patient confidentiality
- Confidentiality and HIPAA
- Updating medication histories
Certification
- CPhT - Certified Pharmacy Technician
Timeline
National Certified Pharmacy Technician
Central Virginia Health Services
07.2024 - Current
Pharmacy Technician Trainee
Charlotte Drug
01.2023 - 06.2024
Sales Clerk
Charlotte Drug
09.2022 - 01.2023
Travel Dental Assistant
Dtrak
06.2022 - 08.2022
No Degree - Dental Assisting
Dental School of Brandermill
No Degree - Dental Assisting
Dental School of Brandermill