Crystal Rose
Lynchburg
Summary
Dedicated Companion Caregiver with extensive experience at Thekeyfoundationlv, skilled in vital sign monitoring and client relationship management. Proven ability to enhance clients' dignity and independence while ensuring safety and well-being. Committed to fostering strong communication with families and medical staff to deliver exceptional care and support.
Overview
1
1
year of professional experience
Work History
Companion Caregiver
Thekeyfoundationlv
Lynchburg
03.2024 - Current
- Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs such as blood pressure and temperature when needed.
- Assisted clients with maintaining good personal hygiene.
- Transported clients to medical appointments, errands, and social engagements.
Direct Care Worker
Runk & Pratt Senior Living Communities
Lynchburg
12.2024 - 03.2025
- Assisted clients with maintaining good personal hygiene.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Maintained confidentiality according to agency policies regarding client information.
- Helped clients get in and out of beds and wheelchairs.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Facilitated communication between clients, family members and medical staff.
- Followed care plan and directions to administer medications.
- Tracked and reported clients' progress based on observations and conversations.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted customers, answered general questions and directed to appropriate locations.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted visitors and provided them with assistance.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
PCA/RMA
Raspberry Hill Health Care
Lynchburg, VA09-2022
High School Diploma -
Brookville High School
Lynchburg, VA06-2021
General Studies
Central Virginia Community College
Lynchburg, VASkills
- Vital sign monitoring
- Care plan implementation
- Client transportation
- Database management
- Medication administration
- Client relationship management
- Customer service
- Time management
- Computer literacy
- Multi-line telephone skills
- Excellent communication
- Self motivation
- PC proficient
Timeline
Direct Care Worker
Runk & Pratt Senior Living Communities
12.2024 - 03.2025
Companion Caregiver
Thekeyfoundationlv
03.2024 - Current
PCA/RMA
Raspberry Hill Health Care
High School Diploma -
Brookville High School
General Studies
Central Virginia Community College
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