Crystal Shayeb
Front Royal
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level part time key holder position. Ready to help team achieve company goals.
Overview
33
33
years of professional experience
Work History
Store Associate
Big Lots Variety Wholesalers
09.2024 - Current
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of sales floor and stock areas.
- Operated point-of-sale system for efficient transaction processing.
- Stocked merchandise on shelves, ensuring proper placement and visibility.
Mail Room Coordinator
Aramark (Valley Health WMC Campus)
08.2023 - Current
- Coordinated daily mail deliveries, ensuring timely distribution across departments.
- Managed inventory of mailing supplies, reducing costs through efficient procurement practices.
- Implemented streamlined processes for incoming and outgoing mail, enhancing workflow efficiency.
- Assisted in training new staff on mailroom procedures and safety protocols.
- Runs mailroom solo
- Responsible for all duties related to mail room.
- Monitored and maintained mailing equipment, minimizing downtime through proactive maintenance.
- Resolved discrepancies in mail delivery, enhancing customer service satisfaction levels.
- Collaborated with office administrators to support departmental initiatives, such as mass mailing projects or special events logistics.
- Streamlined mailroom operations by implementing an efficient sorting and distribution system.
- Ensured timely distribution of interoffice correspondence by establishing daily mail rounds.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postal machines, including postage meters and mail-processing machines.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Operated postage meters, mail sealers and labeling machines.
Housekeeper
Aramark (Valley Health WMC Campus)
08.2011 - Current
- Trained new staff on cleaning protocols and safety practices to uphold quality standards.
- Monitored inventory levels of cleaning supplies and equipment, facilitating timely reordering as needed.
- Conducted routine inspections of facilities to identify maintenance needs and ensure compliance with safety regulations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Adhered to professional house cleaning checklist.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Front Desk Supervisor
Winchester City Parks and Rec
10.2003 - 06.2011
- Supervised front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front desk staff on customer service excellence and operational procedures.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Developed standard operating procedures for front desk tasks, increasing consistency in service delivery.
- Collaborated with management to identify areas for operational improvement, driving strategic initiatives forward.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Collected room deposits, fees, and payments.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Quality Control Technician
Georges Poultry Plant
06.1992 - 10.2003
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Implemented corrective actions for non-conformance issues, enhancing product reliability.
- Collaborated with production teams to identify process improvements and reduce defects.
- Developed and maintained quality documentation, ensuring accurate records and traceability.
- Analyzed inspection data to identify trends and recommend preventive measures.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Ensured product quality met industry standards by conducting detailed inspections and performing rigorous testing.
Education
High School Diploma -
East Hardy High School
Baker, WV06-1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Verbal communication
Timeline
Store Associate
Big Lots Variety Wholesalers
09.2024 - Current
Mail Room Coordinator
Aramark (Valley Health WMC Campus)
08.2023 - Current
Housekeeper
Aramark (Valley Health WMC Campus)
08.2011 - Current
Front Desk Supervisor
Winchester City Parks and Rec
10.2003 - 06.2011
Quality Control Technician
Georges Poultry Plant
06.1992 - 10.2003
High School Diploma -
East Hardy High School
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