Crystal Tuck
NORFOLK
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Store Manager
Family Dollar
Chesapeake
06.2022 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service best practices.
- Managed inventory levels and organized merchandise displays effectively.
Housekeeping Supervisor
Beach Carousel Motel
Chesapeake
05.2013 - 05.2018
- Supervised daily housekeeping operations at Beach Carousel Motel.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Inspected guest rooms and public areas for cleanliness and maintenance needs.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ 05.2012 - 06.2017
Business Administration - Medical Administrative Assistant
Everest College
Chesapeake, VA 10.2008 - 05.2009
Skills
- Inventory management
- Visual merchandising
- Customer relationship management
- Sales forecasting
Timeline
Store Manager
Family Dollar
06.2022 - Current
Housekeeping Supervisor
Beach Carousel Motel
05.2013 - 05.2018
Bachelor of Science - Business Administration And Management
University of Phoenix
05.2012 - 06.2017
Business Administration - Medical Administrative Assistant
Everest College
10.2008 - 05.2009