Crystal Amaya Arreguin
HR Generalist
Middletown
Summary
Results-driven professional with experience in configuring, troubleshooting, and administering network systems. Proven ability to identify and implement technical solutions that enhance service delivery and team performance. Adept at leading teams in complex project environments while staying current with desktop and server hardware trends.
Overview
11
11
years of professional experience
Work History
Human Resources Generalist
William A. Hazel Inc.
09.2023 - Current
- Lead HR team in various projects, ensuring alignment with organizational goals and fostering collaboration.
- Oversee HR initiatives, such as onboarding programs, employee engagement activities, and performance management systems, from inception to execution.
- Develop and implement HR policies and procedures that support organizational objectives and comply with regulations.
- Configure and manage HR communication systems (e.g., email, intranet, HRIS) to enhance employee engagement and information flow.
- Ensure compliance with labor laws and regulations, conducting audits, and implementing necessary changes as required.
- Evaluate and enhance HR processes and systems, using feedback and metrics to drive improvements.
Commercial Relocation Coordinator
Able Moving & Storage, Inc.
07.2020 - 08.2023
- Oversee relocation teams, ensuring effective communication and coordination during moves.
- Manage project timelines, budgets, and resources to ensure successful relocations.
- Serve as the primary contact for clients, understanding their needs and providing solutions.
- Maintain detailed records of each project, including plans, contracts, and post-move evaluations.
- Train staff on relocation procedures and safety protocols to ensure smooth operations.
Office Manager/Customer Service Representative
SwimKids Swim School
06.2013 - 07.2020
- Use a range of office software, including email, spreadsheets, and databases.
- Responsible for managing personal accounts through management software.
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participate in team meetings and training sessions to stay informed about product updates and changes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintain office staff by recruiting, selecting, orienting, and training employees.
Education
Bachelor of Science - Information Systems And Operations Management
George Mason University
Fairfax, VASkills
Analytical Thinking
Time Management
Proficient in Office 365 (Word, Excel, PowerPoint, Access) with experience in MS Visio, MS Project and Java
Project Management
Technical Troubleshooting
Communication
Languages
Spanish
Professional Working
Timeline
Human Resources Generalist
William A. Hazel Inc.
09.2023 - Current
Commercial Relocation Coordinator
Able Moving & Storage, Inc.
07.2020 - 08.2023
Office Manager/Customer Service Representative
SwimKids Swim School
06.2013 - 07.2020
Bachelor of Science - Information Systems And Operations Management
George Mason University
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