Dedicated professional with strong customer service skills and a proven work ethic. Known for maintaining order accuracy and enhancing guest experiences through efficient operations.
Overview
6
6
years of professional experience
Work History
Closing Server
Iron & Ale Lynchburg Tap & Table
Lynchburg, VA
06.2025 - Current
Delivered exceptional customer service while efficiently processing closing transactions.
Maintained cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Assisted in training new team members on closing procedures and best practices.
Bartender
Moose Family Center 1727
Lynchburg, VA
05.2025 - Current
Mix and serve beverages according to established recipes and customer preferences.
Maintain cleanliness of bar area, ensuring compliance with health and safety regulations.
Assist in training new bartenders on best practices and service standards.
Manage inventory levels, ordering supplies as needed to prevent shortages.
Assistant General Manager/Managing Bartender
Redbones Raw Bar & Seafood Grill
Chesapeake, VA
04.2020 - 05.2025
Oversaw daily operations to ensure efficient service and customer satisfaction.
Managed staff scheduling and training to optimize team performance.
Implemented cost control measures, reducing operational expenses without compromising quality.
Handled cash accurately and prepared deposits.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Resolved problems promptly to elevate customer approval.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Supervised daily bar operations, ensuring efficient service and high customer satisfaction.