Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Cydney Wells

Carrollton

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Waitress

The Smithfield Inn and Tavern
02.2025 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Teacher's Assistant - Dance

Footnotes Studio Of Dance
09.2024 - Current
  • Assisted struggling students individually and in small groups to reinforce learning/dance concepts.
  • Partnered with teacher to plan and implement choreography and activities.
  • Completed daily reports on attendance
  • Facilitated activities in small groups to reinforce concepts taught by dance teacher.
  • Skilled at working independently and collaboratively in a team environment.

Barista

54 Beans
06.2022 - 08.2024
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system to accurately enter orders and process payments.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Education

Smithfield High School
Smithfield
06-2026

Skills

  • Service prioritization
  • Hospitality and accommodation
  • Performance improvement
  • Attention to detail
  • Team collaboration
  • Upselling techniques
  • Organizational skills
  • Teamwork and collaboration
  • Professionalism
  • Time management

Interests

  • Video Gaming
  • Music
  • Dance
  • Gardening
  • Reading

Timeline

Waitress

The Smithfield Inn and Tavern
02.2025 - Current

Teacher's Assistant - Dance

Footnotes Studio Of Dance
09.2024 - Current

Barista

54 Beans
06.2022 - 08.2024

Smithfield High School

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Cydney Wells