Cynthia Bynum
Emporia
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service and exploring different solutions to address customer needs effectively. Ready to learn and help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Oran Safety Glass
10.2021 - 11.2022
- Responded to customer requests for products, services, and company information.
- Recommended, selected, and helped locate and obtain out-of-stock product based on customer requests.
- Documented the results of each call for company call record
- Navigated through different computer systems to assist customers
Quality Control Inspector
DuPont
07.2014 - 05.2021
- Communicated with production team members about quality issues.
- Completed precise measurements using special tools.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Trained new team members in various positions within the company
- Updated quality control records and reports.
Education
Associate of Science - Nursing
Southside Virginia Community College
Emporia, VA05-2010
Skills
Computer Skills, Multitasking, Active Listening, Problem Resolution, Communication Skills, Customer Service, Typing
Timeline
Customer Service Representative
Oran Safety Glass
10.2021 - 11.2022
Quality Control Inspector
DuPont
07.2014 - 05.2021
Associate of Science - Nursing
Southside Virginia Community College
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