Cynthia Galdabini
Arlington
Summary
Results-driven Field Access Manager with extensive experience in the biotechnology sector, specializing in physician-administered injectables. Proven expertise in buy and bill processes, drug acquisition, and reimbursement strategies, alongside a strong grasp of specialty pharmacy operations and revenue cycle management. Demonstrated ability to enhance patient access through effective payer policy navigation, prior authorization, and operational efficiencies, while fostering trust with stakeholders at all levels. Committed to delivering innovative solutions that drive positive outcomes for healthcare providers and their patients.
Overview
31
31
years of professional experience
Work History
Field Reimbursement Manager
AbbVie Inc.
Irvine
07.2020 - Current
- Field Reimbursement Manager providing expert operational and reimbursement guidance to healthcare providers in Neurology, Urology, and Urogynecology practices throughout Washington DC, Northern Virginia, and Maryland.
- Developed streamlined SOP for Botox process to enhance patient access and secure appropriate reimbursement.
- Demonstrated expertise in payer policies, billing and coding, drug acquisition, prior authorization process and claims analysis.
- Fostered collaborative relationships with Market Access, Training, and Sales teams to enhance the Botox Patient Journey.
- Led benefit re-verification training sessions for new vendor trainees on BotoxOne Hub Fit team.
- Directed Thoughtspot operations in BotoxOne Hub Fit Team, maintaining data accuracy for benefit verifications, policies and forms, and territory alignment.
- Facilitated enrollment of practices in Botox HCP Reimbursement Portal.
- Led Mid Atlantic Team in highest number of ASPN Pharmacies customer portal registrations and utilizations.
- Collaborated with ASPN Pharmacies' executive team to create standard operating procedures for Botox orders.
- Recognized consistently for effective collaboration, leadership without authority, and decisive actions.
- Developed comprehensive Resident/Fellow Reimbursement Deck 2023.
- Served on Culture Fit Team in 2022, designing comprehensive welcome kits for new hires.
- Organized and executed two 'Ways We Work' Workshops for Mid Atlantic Team.
Executive Account Specialist Urology
Allergan
Irvine
12.2014 - 07.2020
- Promoted Botox for overactive bladder and neurogenic detrusor overactivity to Urologists and Urogynecologists in Washington DC, Northern Virginia, and Maryland.
- Graduate of the “Emerging Leader Development Program” in March 2020.
- Honored with Collaboration Award in 2019 for efforts with Reimbursement Business Advisor and Urology Account Specialist.
- Recognized as a top performer in the '30 for 30' contest, April 2019.
- Achieved top position in '1 Inning at a Time' contest for consecutive months in 2019.
- Achieved promotion to Executive Account Specialist in 2018.
- Advanced to Senior Account Specialist role in 2017.
- Appointed to Executive Advisory Council in 2017 to contribute to strategic initiatives.
- Awarded " Urology Medical Consultant of the Year" in 2016.
- Achieved 'People and Passion' Excellence Reward by covering vacant Richmond/Tidewater territory in 2016.
- Honored with 'Excellence Rewards" for outstanding collaboration and innovative ideas.
Rehab Sales Consultant
PATTERSON MEDICAL
Warrenville
08.2010 - 12.2014
- Marketed rehabilitation equipment and supplies to healthcare professionals across hospitals, clinics, and long-term care facilities in Northern Virginia, Maryland, and Washington DC.
- Achieved top ranking in Mid-Atlantic district for sales volume in 2014.
- Facilitated partnerships with Rehabilitation Directors at Medstar, Johns Hopkins, Valley, and Inova Health systems, culminating in the launch of 10 new clinics.
- Acknowledged for leading sales in Game Ready Cold Compression Units in 2012.
- Achieved top 15% ranking among 178 representatives in 2011.
- Managed $1.5M territory through establishment of new accounts and identification of Champions within each account.
- Regularly delivered clinical in-services on capital equipment and supplies to Healthcare Providers.
VP, Regional Manager
ALLIANCEBERNSTEIN L.P.
New York
07.2006 - 10.2008
- Promoted diverse investment strategies such as mutual funds and separately managed accounts to Financial Advisors across Washington DC, Virginia, Maryland, and Delaware.
- Increased sales by 90% from 2006 to 2007.
- Managed $1.5M territory and maintained 150 relationships.
- Delivered presentations on Capital Market Outlooks to large groups of Financial Advisors.
- Educated advisory teams and individual advisors on crafting a 'Unique Value Proposition' to differentiate their practice.
- Secured Series 7 and Series 63 licenses in 2006.
Dermatology Sales Specialist
AMGEN INC.
Thousand Oaks
08.2003 - 07.2006
- Marketed Enbrel, an injectable treatment for Psoriasis and Psoriatic Arthritis, to Dermatologists in Atlanta, GA and Baltimore, MD.
- Recognized as District Percent to Goal Leader for surpassing Enbrel sales target by 106.51% in April 2006.
- Achieved first place in 'Operation Excel-eration' contest due to notable expansion of Enbrel prescription numbers.
- Achieved a 69.01% increase in total prescriptions and market share in Q4 2005.
- Secured first place in 'Operation Hockey Stick' contest in Q2 2004 for boosting new Enbrel prescriptions.
- Exceeded sales targets by 150% in Q4 2004.
- Established partnership between PharmaCare and Amgen in 2004, enabling access to specialty pharmacy services.
- Secured victory in the 'Turn up the Heat' contest during Q4 2003 by recruiting 10 new Enbrel prescribers.
Professional Sales Representative
PURDUE PHARMA L.P.
Stamford
07.2001 - 07.2003
- Marketed OxyContin to medical specialists in Atlanta, GA, focusing on chronic and acute pain management.
- Awarded 'Toppers Club' in 2002 for increasing OxyContin prescription growth.
- Appointed as District Leader in 2002 to drive OxyContin prescription growth.
- Promoted to District Field Trainer in July 2003 for advanced product knowledge.
Senior Sales Representative
TAP PHARMACEUTICALS
Lake Forest
10.1997 - 07.2001
- Promoted Prevacid to healthcare professionals specializing in gastroenterology and internal medicine in Richmond, VA and Atlanta, GA.
- Recognized with 'Ex-Calibur' award for increasing Prevacid's market share and volume in 1998 and 1999.
- Awarded 'Line in the Sand' for boosting new Prevacid prescriptions and prescribers in 1998.
- Awarded 'Market Dominator' for leading Prevacid prescription market share in November and December 2000.
- Recognized as 'Certified Field Expert' and entrusted with training new representatives from 1999 to 2001.
- Designated as District Marketing Specialist in 1998 to train colleagues on products and marketing strategies.
Cardiovascular Account Specialist
BOEHRINGER MANNHEIM CORPORATION
Gaithersburg
01.1997 - 10.1997
- Marketed Retavase, a thrombolytic treatment for strokes and myocardial infarctions, to medical specialists in Richmond, VA.
Dermatology Account Manager
STIEFEL LABORATORIES, INC.
Coral Gables
11.1994 - 01.1997
- Marketed skincare products, both prescription and over-the-counter, to dermatologists across Washington DC, Maryland, and Northern Virginia.
- Awarded 'Rising Star' for surpassing sales targets three times in a row in 1996.
- Coordinated Dermatology residency programs at Johns Hopkins Hospital, University of Maryland Hospital, Georgetown University Hospital, George Washington University Hospital, and Howard University Hospital.
- Secured formulary placement for 'Brevoxyl Gel' at Andrews Air Force Base.
Education
B.B.A. - Marketing
James Madison University
Harrisonburg, VASkills
- Claims analysis
- Payer policy expertise
- Prior authorization process
- Billing and coding
- Drug acquisition
- Market access
- Collaborative partnerships
- Leadership without authority
Professional Development Certifications
- Challenger Sale
- Crucial Conversations
- Harvard Manage Mentor 'Persuading Others'
- Insights Color Energy
- Are you REALLY listening?
- Unique Value Proposition
- Emerging Leader Development Program
- Blue EQ
Professional Highlights
- Experienced Reimbursement Business Advisor with documented history working in the biotechnology industry with physician administered injectables.
- Professionally skilled in buy and bill, drug acquisition and reimbursement, specialty pharmacy, revenue cycle process, patient flow and business operations with private practices and complex health systems.
- Knowledge and expertise in payer policy, medical and pharmacy benefits, prior authorization, billing and coding, claim submission and appeals processes, reimbursement issues, patient savings programs, as well as operational efficiencies to facilitate patient access to care.
- Ability to quickly build trust and credibility with internal and external stakeholders.
- Highly skilled in promoting and implementing innovative solutions to Healthcare Providers and C-Suite executives to ensure successful patient and practice outcomes.
Affiliations
- Volunteer Bread for the City
- Volunteer Gonzaga College High School
- Volunteer St.John's College High School
- Volunteer St. Agnes Catholic Church
Timeline
Field Reimbursement Manager
AbbVie Inc.
07.2020 - Current
Executive Account Specialist Urology
Allergan
12.2014 - 07.2020
Rehab Sales Consultant
PATTERSON MEDICAL
08.2010 - 12.2014
VP, Regional Manager
ALLIANCEBERNSTEIN L.P.
07.2006 - 10.2008
Dermatology Sales Specialist
AMGEN INC.
08.2003 - 07.2006
Professional Sales Representative
PURDUE PHARMA L.P.
07.2001 - 07.2003
Senior Sales Representative
TAP PHARMACEUTICALS
10.1997 - 07.2001
Cardiovascular Account Specialist
BOEHRINGER MANNHEIM CORPORATION
01.1997 - 10.1997
Dermatology Account Manager
STIEFEL LABORATORIES, INC.
11.1994 - 01.1997
B.B.A. - Marketing
James Madison University