Summary
Overview
Work History
Education
Skills
References
Duties & Accomplishments
References
Work Availability
Work Preference
Languages
Websites
Timeline
SalesAssociate
Cynthia "Cindy" Daniels

Cynthia "Cindy" Daniels

Midlothian

Summary

Dynamic Chief Operating Officer, with a proven track record in operational efficiency and strategic decision-making. Skilled in logistics management and regulatory compliance, I successfully implemented process improvements that enhanced workflow and reduced waste, fostering a proactive team culture. Committed to driving revenue growth and delivering exceptional customer service.

Overview

31
31
years of professional experience

Work History

Chief Operating Officer

Granger Genetics, LLC
Richmond
07.2016 - Current
  • Implemented process improvements to reduce waste and optimize workflow.
  • Supported CEO with operational insights and strategic decision-making.
  • Facilitated cross-departmental collaboration to achieve business goals.
  • Negotiated contracts with vendors and suppliers for goods or services.
  • Developed and implemented strategies to increase operational efficiency.
  • Provided guidance and support for problem solving efforts.
  • Directed the daily operations of multiple departments across the organization
  • Performed payroll processing for staff members.
  • Reviewed policies and procedures to ensure compliance with applicable regulations.
  • Managed staff recruitment, training, and development processes.
  • Reviewed, analyzed and interpreted financial statements.
  • Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
  • Managed relationships with partners and vendors to align with company goals.

Accounts Payable

AIBiotech
Richmond
04.2014 - 07.2016
  • Company Overview: Absorbed by Granger Genetics
  • Review all invoices for appropriate documentation and approval prior to payment.
  • Invoice matching to make ensure all documentation is present for correct department/contract posting.
  • Prioritize invoices according to cash discount potential and payment terms.
  • Process check requests, match invoices to checks, obtain all signatures for checks and distribute checks accordingly.
  • Audit and process credit card bills.
  • Respond to all vendor inquiries.
  • Reconcile vendor statements, research and correct discrepancies.
  • Conduct month end account reconciliation and closing.
  • Recording daily bank activities and transactions through CashPro.
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
  • Absorbed by Granger Genetics
  • Previous AIBiotech Positions; Client Services Team Lead – Missing Resolutions, Account Support Rep – Missing Resolution, Account Support Representative.

Field Inventory Specialist, Client Coordinator

Cegedim
Richmond
08.2008 - 03.2014
  • Coordinate assigned client projects from start to finish: assignment of sales representative to specialist, updating status of assignment, tracking assignment and updating appointment information on web tracking tool.
  • Update and/or compose client specific field directives on process for completing projects.
  • Gather materials, for assigned projects; forms, client directives and client specific materials used by Inventory Specialists in the field.
  • Coordinate and communicate with shipping vendor to ensure assigned projects are packaged and shipped correctly to field.
  • Coach and assist specialists with questions on projects.
  • Review completed paperwork for projects to ensure compliance with client specific directives.
  • Prepare status and summary reports for clients, at least weekly or as requested by client.
  • Summary includes: project overview, percent complete, percent scheduled and percent pending.
  • Status includes: comments for each piece pending and reasons why a piece of business is not yet completed.
  • Maintain client contact throughout project.
  • Prepare the billing each month for the FIS department for all clients to include processing reports from tracking tool, reviewing contracts to verify pricing, automate invoicing spreadsheet for new clients to ensure it uploads seamlessly into Oracle, generate customer specific pivot tables and backup sheets to detail monthly invoice and preparing shipping reports to ensure all shipping costs are allocated to the appropriate cost center.
  • Previous Cegedim Positions; Reconciliation Analyst.

Tour, Travel & Cruise Specialist

SignaTours, Ltd.
Richmond
08.2006 - 07.2008
  • Responsible for booking new travel itineraries, registration of clients for group and private travel, customer service, and other various tasks involved with daily operations.
  • Coordination of travel arrangements with vendors for clients.

Customer Service Representative Team Leader

InSource Software Solutions
Richmond
02.1998 - 08.2006
  • Responsible for all customer service related issues for customers in the Maryland, Virginia and West Virginia territories along with a few select accounts.
  • To include credit checks, processing of all customer requests from quoting, ordering and return authorizations.
  • Corporate purchasing for all of InSource vendors, manage warehouse levels of stocked products.
  • Handle shipping accounts and back up shipping and receiving of products.
  • Invoicing, approve and edit daily reports, and shipping of quarterly comprehensive support shipments.
  • Previous InSource Positions; Training Coordinator, Inside Sales.

Equipment Coordinator

Kawasaki Kisen Kaisha, LTD (“K”Line America, Inc.)
Richmond
10.1997 - 02.1998
  • Responsible for tracking and updating progress of “K” Line container fleet for the Newport Beach sales area, the largest of the port areas.
  • Close interpersonal contact with various vendors, departments, and intermodal facilities.

Administrative Assistant

Computer Literacy Unlimited
Chester
09.1996 - 09.1997
  • Responsible for accounts payable/receivable, registration of clients for general and private classes, customer service, and other various tasks involved with daily operations.
  • Gained a wealth of knowledge, training and proficiency with Microsoft Office (Word 7.0, Excel, and Access), Quicken, ACT, & Microsoft Money financial software, Microsoft Internet Explorer 4.0 and other various software packages.

Automated Logistics Specialist

United States Army
07.1994 - 06.1996
  • Basic Training in Ft. Jackson, SC.
  • Transferred to Ft. Lee, VA for Quartermaster school.
  • Upon completion of training at the Automated Logistics School to become a 92A, transferred to Ft. Bragg, NC.
  • Responsible for logistics, shipping/receiving equipment and supplies, and tracking of shipments via the logistics computer network.
  • Received an honorable discharge from United States Army.

Education

InTouch Foundation Course -

InSource Software Solutions
Richmond, VA
01.2003

MS Office Suite -

Computer Literacy Unlimited
Chester, VA
01.1997

Logistics -

US Army Quartermaster School
Fort Lee, VA
01.1994

Skills

  • Customer Service
  • Reporting / Analyzing Data
  • Account / Project Auditing
  • Regulatory compliance
  • Payroll administration
  • Benefits administration
  • Revenue growth
  • Logistics management
  • Operations management

References

Provided upon request.

Duties & Accomplishments

  • Accounts Payable / Accounts Receivable
  • Purchasing
  • Payroll Processing
  • Team Player
  • Analyzes, prepares and records accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance with accepted accounting policies and principles.
  • Ensures an accurate and timely monthly, quarterly and year-end close.
  • Supports budget and forecasting activities.
  • Complies and sorts documents, such as: Invoices, work orders, checks, vouchers, and substantiates business transactions.
  • Verifies and posts details of business transactions.
  • Investigates problems that vendors or purchasing agents have with obtaining payment for bills.
  • Tracks company credit card charges and reconciles statements monthly.
  • Prepares vouchers, invoices, checks, account statements, reports and general ledger accounts with various registers.
  • Monitors loans, accounts payable, and receivables to ensure payments are up to date.
  • Codes data for input into financial data processing system according to company accounting procedures.
  • Communicates (both in verbal and written form) with clients, client supplies, vendors, and banking contacts.
  • Performs periodic and as needed inventory of office equipment and supplies.
  • Generates 1099’s for clients.
  • Ensures accurate and timely payment processing.
  • Creates and sends direct billing invoices.
  • Files monthly Sales & Use taxes.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Important To Me

Work-life balanceFlexible work hoursPaid time offHealthcare benefitsStock Options / Equity / Profit Sharing

Languages

English
Native language

Timeline

Chief Operating Officer

Granger Genetics, LLC
07.2016 - Current

Accounts Payable

AIBiotech
04.2014 - 07.2016

Field Inventory Specialist, Client Coordinator

Cegedim
08.2008 - 03.2014

Tour, Travel & Cruise Specialist

SignaTours, Ltd.
08.2006 - 07.2008

Customer Service Representative Team Leader

InSource Software Solutions
02.1998 - 08.2006

Equipment Coordinator

Kawasaki Kisen Kaisha, LTD (“K”Line America, Inc.)
10.1997 - 02.1998

Administrative Assistant

Computer Literacy Unlimited
09.1996 - 09.1997

Automated Logistics Specialist

United States Army
07.1994 - 06.1996

InTouch Foundation Course -

InSource Software Solutions

MS Office Suite -

Computer Literacy Unlimited

Logistics -

US Army Quartermaster School
Cynthia "Cindy" Daniels