Dabra H. Beyene
Alexandria
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
17
17
years of professional experience
Work History
Server
Hanks Oyster Bar
01.2024 - Current
- Gives guest a positive enjoyable indoor and outdoor dining experience
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Front waiter/Top Gun
Old Ebbitt Grill
08.2008 - 01.2023
- Top Gun/Assisted in training new waitstaff, sharing best practices for excellent service and efficiency.
- Track record of meeting over and above sales quotas during every shift
- Veteran at the restaurant, which has earned her shifts during the highest volume of guest capacity securing front-of-house operations during special events or private gatherings, ensuring seamless service execution.
- Responsible for the knowledge of a vast liquor and spirit list, which rotates every 6 months
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Dining Room Server (Server trainer and Bartender)
Coyote Grill
10.2020 - 01.2022
- Assists with training new wait staff at this location
- Organized restaurant materials for guest use
- Brought on by a former manager from the Old Ebbitt Grill, now the General Manager
- Responsible for making drinks for entire restaurant
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Consistently met or exceeded sales goals by upselling menu items and promoting daily specials to guests.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Sequoia
08.2008 - 01.2010
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized POS systems effectively to process transactions quickly and accurately.
Education
Medical Assistant Program -
Sanz School
Arlington, VA01.2006
Skills
- Advanced and exceptional customer service customer service
- Strong work ethic
- Menu memorization
- High volume dining
- Cash handling
Timeline
Server
Hanks Oyster Bar
01.2024 - Current
Dining Room Server (Server trainer and Bartender)
Coyote Grill
10.2020 - 01.2022
Front waiter/Top Gun
Old Ebbitt Grill
08.2008 - 01.2023
Server
Sequoia
08.2008 - 01.2010
Medical Assistant Program -
Sanz School
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