Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Safford Hyundai of Springfield
05.2024 - 03.2025
Dynamic and customer-focused Car Sales Representative with expertise in assisting clients in selecting and purchasing vehicles that meet their needs and budget. Skilled in building relationships, negotiating deals, and providing exceptional customer service to ensure a seamless buying experience.
Assisted customers in selecting vehicles, addressing inquiries, and providing product knowledge.
Executed sales processes to achieve monthly targets and enhance customer satisfaction.
Made over 100 outbound sales calls and sent 200+ personalized emails daily to generate leads and follow up with prospects.
Maintained up-to-date knowledge of Hyundai products, features, and promotions for effective selling.
Assistant Manager
Subway
03.2020 - 09.2021
Responsible for supporting the General Manager in overseeing the daily operations, ensuring customer satisfaction, managing staff, and contributing to the achievement of business goals.
Assisted in training new staff on operational procedures and customer service standards.
Managed daily inventory levels, ensuring product availability and minimizing waste.
Coordinated scheduling for team members to optimize shift coverage and efficiency.
Implemented quality control measures to maintain food safety and hygiene standards.
Team Member
Target
09.2021 - 06.2022
Worked at the cash register. Operated with cash and credit cards
Responsible for maintaining and stocking the sales floor, setting up and maintaining visual displays, assisting customers with their inquiries.
Responsible for managing the fulfillment process for online orders, from picking items in the store to packing them and preparing for shipment.
Uber Driver
Uber Eats
05.2022 - 12.2024
Responsible for picking up orders from local restaurants and delivering them to customers in a timely and efficient manner
Ensure a positive delivery experience by being courteous and professional.
Navigated routes using GPS technology to optimize delivery times and reduce travel distances.
Lifeguard
Paradise Pool
05.2022 - 09.2023
Received the American Red Cross licensed in order to be certified to help people that are in danger
Conducted regular water quality tests to maintain proper chemical balance.
Monitored pool area to ensure safety and compliance with health regulations.
Responded quickly to emergencies, administering first aid and CPR as needed.
Assisted in training new lifeguards on safety protocols and emergency procedures.
Education
Associate of Applied Science - Business Management
George Mason University
Fairfax, VA
06-2026
High School Diploma -
Annandale High School
Annandale, VA
06-2022
Skills
Time Management skills
Communication skills
Collaborative Skills
Leadership skills
Organization Skills
Goal-Oriented
Negotiation Skills
Problem-Solving Skills
Strategic Planning Skills
Schedule management
Customer service
Punctuality
Language (Fluent)
English and Amharic
Timeline
Sales Associate
Safford Hyundai of Springfield
05.2024 - 03.2025
Uber Driver
Uber Eats
05.2022 - 12.2024
Lifeguard
Paradise Pool
05.2022 - 09.2023
Team Member
Target
09.2021 - 06.2022
Assistant Manager
Subway
03.2020 - 09.2021
Associate of Applied Science - Business Management