Dahaven Daniels-Taylor
Chester
Summary
Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 2 years of experience on road. Dedicated Sales Associate offers history of success in fostering quality shopping experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to train and mentor new associates on customer service and sales best practices. Seasoned Server Shift Leader displays expert knowledge in serving, customer service and shift operation. Consistently adheres to food quality, appearance and presentation requirements. Demonstrates good listening skills and excellent follow-through on task management and teamwork. Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Overview
11
11
years of professional experience
Work History
Delivery Truck Driver
Amazon Logistics Dva2
Richmond
11.2019 - Current
- Maintained safe driving habits to protect property and general public on roadways.
- Loaded, balanced and secured product to safely transport goods.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Managed proper transportation of dangerous goods with no incidents.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized GPS navigation system when necessary to locate difficult addresses.
Grocery Store Clerk
Foodlion Grocery Store
Richmond
08.2017 - 06.2019
- Managed cash register operations using POS system and processed sales and returns.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Offered product samples to help customers discover new items.
- Constructed product displays and hung new signage.
- Moved merchandise to departments using hand trucks.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Receiving Unloader
Lowe's
Richmond
12.2017 - 06.2018
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
- Used bobcats, lift trucks and front-end loaders to move heavy items.
- Unloaded parcels from truck with care to avoid damage.
- Handled packages safely while unloading and transporting.
- Labeled packages and pallets to ensure efficient identification of items.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Adhered to workplace safety standards and OSHA regulations.
- Assisted in navigating large loads to assigned areas.
- Shrink-wrapped products on over 10 pallets per day.
Sales Associate
Americas Best Contacts And Eyeclasses
Richmond
04.2017 - 03.2018
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Server Shift Leader
McDonald's
Richmond
09.2014 - 02.2016
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Trained and acclimated new servers to restaurant's culture and operations.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Managed 5 servers and staff members to effectively foster team-oriented environment.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Huguenot High School
Richmond, VA06.2016
Skills
- Commercial material transportation
- Virginia Dot license
- Clean MVR record
- Vehicle inspections
- CDL Class Dot
- Cash handling accuracy
- Merchandising knowledge
- Retail loss prevention
- Relationship selling
- Listening skills
- Sales expertise
- Superb time management
- Business development
- Able to lift 60 lbs
- Merchandise stocking
- Inventory tracking
- Boxing and labeling
- Product organization
- Adaptive team player
Timeline
Delivery Truck Driver
Amazon Logistics Dva2
11.2019 - Current
Receiving Unloader
Lowe's
12.2017 - 06.2018
Grocery Store Clerk
Foodlion Grocery Store
08.2017 - 06.2019
Sales Associate
Americas Best Contacts And Eyeclasses
04.2017 - 03.2018
Server Shift Leader
McDonald's
09.2014 - 02.2016
High School Diploma -
Huguenot High School
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