DAISY CASTRO

provide excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifies and enters insurance information and authorization/referral requirements into databases. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services and ensures a safe patient care environment to the fullest potential, in an effort to achieve team goals.

• Receptionist and Assistant - checked in patients, including reviewing and interpreting insurance information, helped patients fill out demographic information. I also answered multiple phone calls, helped patients fill out paperwork, and helped with translation for the Spanish speaking patients.

• Receptionist and Assistant - checked in patients, including reviewing and interpreting insurance information, helped patients fill out demographic information. I also answered multiple phone calls, helped patients fill out paperwork, and helped with translation for the Spanish speaking patients.

• Worked at Cash Register and Bagged Clothes.