Summary
Overview
Work History
Education
Skills
Timeline
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Daizjah Nesmith

Portsmouth

Summary

Adept at mentoring and fostering a culture of continuous learning, while integrating industry trends into training. Recognized for exceptional communication and problem-solving skills, driving employee engagement and professional growth. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Learning Trainer

Amazon
02.2023 - Current
  • Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
  • Served as a subject matter expert in specialized areas, delivering high-quality training sessions for advanced skill development.
  • Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
  • Championed a culture of continuous learning, fostering an environment where employees are encouraged to seek out opportunities for personal and professional growth.
  • Mentored new trainers, sharing best practices and supporting their professional growth.

Server

Tilted Kilt Pub & Eatery
2015 - 2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality..
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

IHOP
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Applebee's Neighborhood Grill & Bar
2017 - 2018
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Cashier

Golden Skillet
2018 - 2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

I.C Norcom High School
Portsmouth, VA
06-2015

No Degree - Social Work

Norfolk State University
Norfolk, VA
05-2027

Skills

  • Strong work ethic
  • Team player
  • Reliable and responsible
  • Adaptable and flexible
  • Reliability
  • Multitasking
  • Problem-solving
  • Excellent communication

Timeline

Learning Trainer

Amazon
02.2023 - Current

Server

Tilted Kilt Pub & Eatery
2015 - 2016

Server

IHOP

Server

Applebee's Neighborhood Grill & Bar
2017 - 2018

Cashier

Golden Skillet
2018 - 2019

High School Diploma -

I.C Norcom High School

No Degree - Social Work

Norfolk State University

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Daizjah Nesmith