Daja Southerland
NORFOLK
Summary
I spend time focusing on my mental wellness by journaling, spending time outdoors, and indoor exercises. I graduated high school with honors & is currently in the process of becoming enrolled for a health certification for tidewater community college.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Hostess/Receptionist
Orapax restaurant
Norfolk
09.2025 - Current
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to ensure efficient table turnover.
- Coordinated with kitchen staff to maintain flow of service.
- Trained new host staff on procedures and customer service standards.
PCA Personal Care Assistant
Home & Health LLC
05.2025 - Current
- Coordinated and executed daily care tasks such as bathing, dressing, grooming, and overseeing medication administration.
- Tracked vital signs consistently and relayed significant changes or concerns to healthcare professionals for timely intervention.
- Assessed individual patient needs and provided tailored assistance to ensure optimal comfort and well-being.
Cashier
The restaurant depot
04.2024 - 03.2025
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Hostess
BLUE MOON TAVERN
06.2022 - 12.2024
- Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Maintained cleanliness and organization of the host/hostess station, creating an inviting first impression for guests
Cashier Team Member
The Fresh Market Inc
11.2021 - 10.2022
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Accomplished over 10 prize rewards for providing great customer service to guest.
Education
Associate of Science - Nursing
TCC
Norfolk, VA 08.2023 - 04.2026
Skills
- Team membership
- Hospitality skills
- Communication skills
- Organizational skills
- Multi-task
- Professionalism
- Listening & comprehension skills
- Outstanding customer service
- Computer experience
Timeline
Hostess/Receptionist
Orapax restaurant
09.2025 - Current
PCA Personal Care Assistant
Home & Health LLC
05.2025 - Current
Cashier
The restaurant depot
04.2024 - 03.2025
Associate of Science - Nursing
TCC
08.2023 - 04.2026
Hostess
BLUE MOON TAVERN
06.2022 - 12.2024
Cashier Team Member
The Fresh Market Inc
11.2021 - 10.2022