Dakotah Toner
Roanoke
Summary
Sales Representative with experience in market research and performance analysis, identifying sales opportunities through strategic evaluations of market trends. Developed and maintained relationships with key clients, ensuring repeat business through effective communication and problem-solving skills. Generated new leads via cold calling and networking, contributing to overall sales growth by adapting strategies based on customer feedback. Demonstrated product features through presentations and negotiations, successfully addressing client objections to close deals.
Overview
6
6
years of professional experience
Work History
Sales Representative
Ashley Furniture Homestore
Roanoke
02.2024 - Current
- Reviewed monthly performance against targets set by management team.
- Performed market research to identify potential sales
- Analyzed market trends to identify potential sales opportunities.
- Developed and maintained relationships with key clients to ensure repeat business.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with customers to ensure repeat business.
- Prepared and delivered appropriate presentations on products and services.
- Negotiated deals and handled complaints or objections.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Sales Associate
Verizon Wireless
Roanoke
03.2022 - 10.2023
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted product demonstrations to highlight features and benefits.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Representative
Best Buy
Roanoke
02.2019 - 02.2022
- Provided technical support for customers using the company's products or services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Identified customer needs by asking questions and advising on best solutions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
GED -
Patrick Henry Highschool
Roanoke, Virginia05-2017
Skills
- Customer relationship management
- Market research
- Sales negotiation
- Lead generation
- Inventory management
- Technical support
- Networking skills
- Customer service
- Problem solving
- Conflict resolution
- Value-based selling
- Inside and outside sales
- Sales presentations
- Post-sales support
- Sales demonstration
- Networking techniques
- Sales consultation
- Price quote preparation
- On-site product demonstrations
- Performance tracking
References
References available upon request.
Timeline
Sales Representative
Ashley Furniture Homestore
02.2024 - Current
Sales Associate
Verizon Wireless
03.2022 - 10.2023
Sales Representative
Best Buy
02.2019 - 02.2022
GED -
Patrick Henry Highschool