Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalanie Turman

Willis

Summary

Dynamic group lead phlebotomist at Quest Diagnostics with expertise in venipuncture techniques and a proven track record in team leadership. Adept at training and mentoring staff while ensuring safety compliance. Recognized for enhancing patient comfort and trust, significantly improving operational efficiency in phlebotomy services.

Overview

5
5
years of professional experience

Work History

group lead phlebotomist

Quest Diagnostics
Christiansburg
06.2022 - Current
  • Collected blood samples from patients using sterile techniques and proper equipment.
  • Assisted in labeling and processing specimens for laboratory analysis.
  • Ensured compliance with safety protocols during blood draws and specimen handling.
  • Educated patients about the phlebotomy process to alleviate anxiety and build trust.
  • Collaborated with healthcare staff to coordinate patient care and laboratory needs.
  • Trained new phlebotomy staff on procedures and best practices for sample collection.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Supervised daily phlebotomy operations to ensure compliance with safety protocols.
  • Trained and mentored new staff on venipuncture techniques and patient interaction.
  • Coordinated scheduling for phlebotomy team to optimize workflow efficiency.
  • Conducted safety audits on a regular basis to ensure compliance with applicable regulations and standards.
  • Provided training, mentoring and coaching to new team members in order to ensure compliance with established policies and procedures.
  • Identified areas where improvements could be made within the department's operational structure.
  • Responded quickly to emergency situations involving patients or staff members.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Coordinated workflow based on stat, schedule, or outpatient needs.

Home Health Caregiver

self
Floyd
11.2020 - 05.2024
  • Managed medication schedules and ensured adherence to prescribed treatments.
  • Provided companionship and emotional support to enhance client well-being.
  • Documented client progress and reported changes to healthcare professionals.
  • Coordinated transportation for clients to medical appointments and social events.
  • Communicated effectively with families regarding care plans and client needs.
  • Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
  • Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
  • Administered medications as directed and documented medication administration in accordance with established policies and procedures.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Education

High School Diploma -

Homeschool
Willis
05-2022

Skills

  • Safety compliance
  • Venipuncture techniques
  • Team leadership
  • Training and mentoring

Timeline

group lead phlebotomist

Quest Diagnostics
06.2022 - Current

Home Health Caregiver

self
11.2020 - 05.2024

High School Diploma -

Homeschool

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Dalanie Turman