Dale Brandon
Falls Church,VA
Summary
A determined Realty Project Coach With a strong background of project management. Communicates effectively with key stake holders while ensuring project deadlines are being bet.
Overview
16
16
years of professional experience
Work History
Realty Project Coach
Walmart
02.2019 - Current
- Recruited and oversaw personnel to achieve performance and quality targets
- Built successful project plans covering objectives, resources and staffing to meet schedules
- Reported regularly to managers on project budget, progress and technical problems
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Supervised work of contracted employees to keep on task for timely completion
- Developed team communications and information for meetings
- Led projects and analyzed data to identify opportunities for improvement
- Adhered to social distancing protocols and wore mask or face shield.
Assistant Manager
Walmart
06.2015 - 01.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Increased sales by driving operational efficiencies and building excellent customer rapport
- Created organization systems for inventory control, merchandising, financial reports, and schedules, dramatically increasing operational efficiency
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
- Monitored security and handled incidents calmly.
Zone Merchandise Supervisor
Walmart
09.2010 - 06.2015
- Oversaw inventory counts each month to maintain stock records and account for shrinkage
- Arranged consistent shelves, bins, and racks at 1 location by following established planograms
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures
- Educated staff on strategies for handling difficult customers and challenging situations.
Cashier
Walmart
06.2008 - 09.2010
- Answered questions about store policies and addressed customer concerns
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items and join reward programs
- Collected and authorized payments of guests
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked flexible schedule and extra shifts to meet business needs
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Orange County High School
Orange, VA06.2007
Skills
- Training & Development
- Microsoft Office
- Teamwork
- Adaptability
- Multitasking abilities
- Organization and Time management
- Planning and Coordination
- Leadership
- Teambuilding
- Computer proficiency
- Self-motivated professional
- Supervision
- Flexible & Adaptable
- Responsible
- Project Leadership
- Planograms
- Meeting Facilitation
- Project Management
- Mentoring
- Merchandising
- Management
- Recruiting
- Employee Orientation
- Team Management
- Payroll
- Interviewing
- Budgeting
- Strategic Planning
- Pricing
Timeline
Realty Project Coach
Walmart
02.2019 - Current
Assistant Manager
Walmart
06.2015 - 01.2019
Zone Merchandise Supervisor
Walmart
09.2010 - 06.2015
Cashier
Walmart
06.2008 - 09.2010
High School Diploma -
Orange County High School
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