Dalila Hulme
HERNDON
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
17
17
years of professional experience
Work History
Customer Service Cashier
Kohl’s
Sterling
08.2023 - 01.2025
- Processed customer transactions efficiently at point-of-sale terminals.
- Assisted customers in locating merchandise throughout the store.
- Handled customer inquiries and resolved issues promptly.
- Maintained a clean and organized checkout area for improved flow.
- Trained new cashiers on store policies and register procedures.
- Customer transactions
- Product knowledge
- Customer relationship management
Sales Advocate
Cricket Wireless
Sterling
02.2015 - 12.2020
- Assisted customers with product selection and service inquiries.
- Educated customers on wireless plans and device features.
- Handled customer transactions and processed payments efficiently.
Hostes, Server
Applebee's
Sterling
09.2014 - 06.2015
- Greeted guests warmly and managed seating arrangements efficiently.
- Coordinated waitlist and reservation system to optimize guest flow.
- Assisted servers by relaying orders and ensuring timely service.
- Maintained cleanliness of dining area and ensured a welcoming environment.
Cashier
Burlington Coat Factory Department Store
Sterling
08.2007 - 12.2013
- Processed customer transactions accurately and efficiently at Burlington Coat Factory.
- Assisted customers with product inquiries and provided exceptional service experiences.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Handled cash, credit, and returns while ensuring compliance with company policies.
Education
Park View High School
Sterling, VASkills
- Cash handling
- Point-of-sale operation
- Inventory management
- Customer transaction processing
Bilingual
Timeline
Customer Service Cashier
Kohl’s
08.2023 - 01.2025
Sales Advocate
Cricket Wireless
02.2015 - 12.2020
Hostes, Server
Applebee's
09.2014 - 06.2015
Cashier
Burlington Coat Factory Department Store
08.2007 - 12.2013
Park View High School