Dalon Hall
VIMO Get Insured
Roanoke
14
years of professional experience
Customer Service Representative brings top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Work History
Customer Service Representative
3 Months- Handled inbound calls and resolved policy questions with accurate insurance guidance.
- Processed enrollments, updates, and cancellations while maintaining detailed customer records.
- Reviewed coverage options and explained plan benefits in clear, compliant language.
- Escalated complex issues to appropriate departments and tracked resolutions to closure.
Volunteer Assistant
6 Years 7 Months- Coordinated logistics for transportation and installation of artwork across multiple states, ensuring timely delivery and setup for exhibitions.
- Assisted in cataloging, labeling, and organizing collections for public display to enhance visitor engagement and accessibility.
- Provided administrative support in planning and executing exhibitions, preparing 300+ artworks for relocation to facilitate seamless transitions between venues.
General Laborer
5 Years 8 Months- Coordinated tasks across projects to streamline logistical and administrative support for foreman.
- Recorded materials, tools, and project progress to ensure accurate tracking and accountability.
- Worked with team members to meet project goals and deadlines through effective collaboration.
Curatorial Intern
3 Months- Conducted research and compiled exhibition materials to enhance visitor engagement.
- Assisted in packaging and organizing outgoing artworks, ensuring thorough documentation for accurate tracking.
- Assisted marketing team with various projects. through photography and media preparation.
Sales Associate
2 Years 1 Month- Provided front-line customer service, addressing product inquiries and pricing details to enhance customer satisfaction.
- Executed POS transactions and tracked inventory while restocking merchandise to ensure availability.
- Organized and created visually appealing displays to enhance shopping experience and attract customers.
Education
Bachelor of Fine Arts - Studio Art
- Class of 2019
- Emphasis in Drawing
- Coursework: Studio Art, Classics, General Education
- GPA: 3.8
Associate of Arts - Communication Design
- Emphasis: Studio Art & Design Technology
- Coursework: Drawing, Photoshop, Graphic Design
Skills
Client support
Graphic design
Data management
Inventory coordination
Insurance processing
Order Management
Organizational & Team Collaboration
Graphic Design & Illustration
Timeline
Customer Service Representative
VIMO Get Insured
07.2026 - CurrentRead More
Volunteer Assistant
Dorothy M. Gillespie Foundation
06.2018 - 01.2025Read More
General Laborer
R.L. Lucas Construction
05.2018 - 01.2024Read More
Curatorial Intern
Taubman Museum of Fine Art
05.2017 - 08.2017Read More
Sales Associate
Replay Games & DVD
06.2012 - 07.2014Read More
Virginia Western Community College
Associate of Arts from Communication Design
Read More
Radford University
Bachelor of Fine Arts from Studio Art
Read More