DaMara Knight
Charlottesville,VA
Summary
Dynamic Patient Access Coordinator with extensive experience at UVA Health, excelling in insurance verification and patient registration. Proven ability to enhance clinic efficiency through effective scheduling and strong organizational skills. Committed to HIPAA compliance and delivering exceptional customer service, ensuring a positive patient experience while training new team members.
Experienced healthcare professional with strong background in ensuring efficient patient access and administrative processes. Proven ability to collaborate effectively with medical teams and adapt to changing needs. Skilled in managing patient records, scheduling, and providing exceptional customer service. Recognized for reliability and achieving results in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Patient Access Coordinator
UVA Health
10.2025 - Current
- Coordinated patient registration processes to ensure accurate data entry and compliance with health regulations.
- Assisted patients in navigating insurance verification and financial assistance options effectively.
- Managed appointment scheduling through electronic health record (EHR) systems to optimize clinic efficiency.
- Provided support in handling patient inquiries, ensuring a positive experience during initial contact.
- Developed knowledge of healthcare policies and procedures to assist in training new team members.
- Oncall Rotation
Patient Access Specialist
UVA Health
03.2024 - 10.2025
- Coordinated insurance verification processes, ensuring accurate coverage information for patients.
- Assisted in maintaining electronic health records, ensuring data accuracy and compliance with privacy regulations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Scheduling Coordinator
Linden House
01.2020 - 03.2024
- Analyzed scheduling data to identify trends and implement process improvements.
- Facilitated communication between teams to resolve scheduling conflicts effectively.
- Coordinated scheduling for staff, ensuring optimal coverage and efficient operations.
- Developed and maintained scheduling tools to streamline workflows and improve accuracy.
Skills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Customer service
- Electronic health records
Timeline
Patient Access Coordinator
UVA Health
10.2025 - Current
Patient Access Specialist
UVA Health
03.2024 - 10.2025
Scheduling Coordinator
Linden House
01.2020 - 03.2024