Damen Gee

• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Implemented quality control systems to boost overall product consistency and reliability.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Facilitated smooth collaboration between departments through clear communication channels.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Highest level of management in basin.

POSITION SUMMARY

The Service Delivery Manager (SDM) uses independent judgment to manage the the completions operation, including the mobilization plan, equipment preparation, service execution, and personnel supervision. The SDM is accountable for HSE of the entire NexTier operation at the wellsite. The SDM will oversee an entire Frac Fleet of personnel and equipment while ensuring safe and efficient service delivery in accordance with company policies, standards, and procedures. The SDM will be required to display a professional image and represent NexTier to all existing and potential customers.

Key Accountabilities

• Manages Fracturing and Wireline operations at the wellsite and is accountable for their exceptional Service Delivery.
• Meets regularly with customer on wellsite to coordinate job-related activities.
• Directs field crews and equipment to carry out contracted services and accomplish company/client objectives and logistics.
• Recognizes risks associated with the operation, and reduces these risks to as low as reasonably possible.
• Identifies any potential unplanned changes to the job program at location, and takes the necessary actions to manage the change.
• Ensures that all employees and contractors at the work site are in compliance with safety standards and other, relevant standards.
• Manages all personnel to ensure they are competent to drive and/or operate their assigned equipment.
• Intervenes unsafe acts and violations of safety practices, including but not limited to stopping or suspending operations as considered appropriate to ensure HSE standards and operational procedures are met according to company’s policies and relevant state and federal regulations
• Ensures that the correct people are available, trained and understand their responsibilities in the completions operation; proper equipment and materials arrive on time on location, and are rigged up, tested and ready to perform the job, as requested by client, with no deviations from standard operations.
• Provides supervision, direction, training and on-going leadership to Site Supervisors; and documents and reports all pertinent crew, equipment and job-related information
• Analyzes pad location prior to treatments to develop a layout for Frac equipment and placement of customer facilities (pits/tanks/etc.)
• Ensures pre-job meetings are held with personnel, client and third-party personnel and ensures contingency plans in place prior to the start of the job
• Provides technical and operational knowledge along with leadership during the operation to both the customer and crew, and safely remove all Frac equipment from location after the operation is completed
• Ensures that Site Supervisors and crew are performing their assigned duties correctly, safely and in accordance with Standards.
• Responsible for assessing the performance of all direct reports, providing prompt feedback and implementing development plans and/or disciplinary actions as needed.
• Manage cost controls at well site to keep demurrage down where possible. Plan ahead to prevent unnecessary costs.
• Comply with all government, industry and company regulations and standards to ensure a healthy and safe work environment, as well as, reduce environmental impact.

• Introduced higher standards for customer service and increased efficiency by streamlining operations.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Reviewed documentation and identified financial discrepancies where applicable.
• Analyzed financial statements against forecasts to prepare high-level variance analysis.
• Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
• Provided strong leadership to enhance team productivity and morale.
• Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
• Held weekly meetings to create business plans and workshops to drive successful business.
• In this position I oversaw the entire operation from the NexTier side. I handled all purchase orders pertaining to frac and wireline.

POSITION SUMMARY

The Service Delivery Manager (SDM) uses independent judgment to manage the the completions operation, including the mobilization plan, equipment preparation, service execution, and personnel supervision. The SDM is accountable for HSE of the entire NexTier operation at the wellsite. The SDM will oversee an entire Frac Fleet of personnel and equipment while ensuring safe and efficient service delivery in accordance with company policies, standards, and procedures. The SDM will be required to display a professional image and represent NexTier to all existing and potential customers.

Key Accountabilities

• Manages Fracturing and Wireline operations at the wellsite and is accountable for their exceptional Service Delivery.
• Meets regularly with customer on wellsite to coordinate job-related activities.
• Directs field crews and equipment to carry out contracted services and accomplish company/client objectives and logistics.
• Recognizes risks associated with the operation, and reduces these risks to as low as reasonably possible.
• Identifies any potential unplanned changes to the job program at location, and takes the necessary actions to manage the change.
• Ensures that all employees and contractors at the work site are in compliance with safety standards and other, relevant standards.
• Manages all personnel to ensure they are competent to drive and/or operate their assigned equipment.
• Intervenes unsafe acts and violations of safety practices, including but not limited to stopping or suspending operations as considered appropriate to ensure HSE standards and operational procedures are met according to company’s policies and relevant state and federal regulations
• Ensures that the correct people are available, trained and understand their responsibilities in the completions operation; proper equipment and materials arrive on time on location, and are rigged up, tested and ready to perform the job, as requested by client, with no deviations from standard operations.
• Provides supervision, direction, training and on-going leadership to Site Supervisors; and documents and reports all pertinent crew, equipment and job-related information
• Analyzes pad location prior to treatments to develop a layout for Frac equipment and placement of customer facilities (pits/tanks/etc.)
• Ensures pre-job meetings are held with personnel, client and third-party personnel and ensures contingency plans in place prior to the start of the job
• Provides technical and operational knowledge along with leadership during the operation to both the customer and crew, and safely remove all Frac equipment from location after the operation is completed
• Ensures that Site Supervisors and crew are performing their assigned duties correctly, safely and in accordance with Standards.
• Responsible for assessing the performance of all direct reports, providing prompt feedback and implementing development plans and/or disciplinary actions as needed.
• Manage cost controls at well site to keep demurrage down where possible. Plan ahead to prevent unnecessary costs.
• Comply with all government, industry and company regulations and standards to ensure a healthy and safe work environment, as well as, reduce environmental impact.

Promote safety and efficiency in day to day operations

• Document time and operations
• Initiated onsite safety program and properly trained team members to decrease injuries.
• Delivered reports to service delivery manager to detail operational updates and likely completion dates, noting delays and causes.
• Resolved issues among team members to keep employees on task.
• Oversaw personnel safety and efforts at work site.
• Worked with personnel and managers to meet strict timelines.
• Implemented best practices and safe operating procedures.
• Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
• Trained new team members on site policies and procedures.

• Teach employees to run various pieces of equipment
• Initiated onsite safety program and properly trained team members to decrease injuries.
• Resolved issues among team members to keep employees on task.
• Oversaw personnel safety and efforts at work site.
• Implemented best practices and safe operating procedures.
• Provided onsite training to help develop employee skills.
• Identified and eliminated safety risks through additional training.
• Work to identify and mitigate hazards in the workplace.
• Assist in crew management.
• Document time and operations.
• Treat fracturing job.
• Track sand.

• Run various pieces of equipment
• Hydraulic fracturing pumps
• Blender
• Hydration unit
• Boost pumps
• Forklift
• Man basket
• Pump Maintenance
• Rig up/rig down fleet
• Various states

• Run various pieces of equipment
• Hydraulic fracturing pumps
• Blender
• Hydration unit
• Boost pumps
• Forklift
• Man basket
• Pump Maintenance
• Rig up/rig down fleet
• Drive class A, B, C vehicles
• Worked wireline for three months while frac operations were slow
• Various states
• PA, OH, WV, TX, LA

• Schedule employees
• Manage multiple departments
• Plan for inventory disbursement throughout store
• Support operations inside facility

• Oversee backroom operations
• Unloading various daily deliveries
• Manage personnel moving freight to correct departments
• Schedule employee shifts and position
• Control valuable inventory during transitions from truck to floor
• Forklift operator

• Unload freight from multiple trailers daily in a timely manner
• Move freight from backroom to designated department
• Assist in needed areas when short on personnel
• Heavy lifting
• Forklift operator
• Walking forklift operator
• Electric pallet jack operator

• Summer job between years of college and as time allowed.
• I would source, load and haul valuable scrap to junk yards. Primarily old vehicles, copper, short steel, aluminum.

• Summer job between years of college and as time allowed.
• Cut down designated trees, strip limbs, operate log skidder, chainsaw, splitting ax, hauling.

• Summer job between years of college.
• Operate machinery.
• Load bulbs into etching machine.
• Pick broken bulbs from conveyor.

• Summer job between years of college.
• Run various pieces of equipment to manufacture automotive and military application lights.
• High speed, high efficiency driven operation.
• Various processes such as vibration welding, epoxy/resin, auto-surface mount, soldering, circuit board production.