Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dametrice Pooler

Dumfries

Summary

Results-driven professional with extensive experience in claims investigation and compliance assurance. Proven ability to solve complex problems and maintain high attention to detail. Expertise in building strong customer relationships to enhance operational efficiency and risk evaluation.

Overview

21
21
years of professional experience

Work History

Claims Adjuster

Geico
02.2025 - Current
  • Gather information
  • Investigate claims
  • Review documents
  • Determine Liability
  • Communicate with Parties involved
  • Ensure Compliance

Owner

M&DP ENTERPRISES LLC
01.2017 - Current
  • Responsible for rental price setting/collect rent
  • Help revamp vacant units for new tenants
  • Hire contractors to arrange needs for repairs
  • Assist with the buying and selling of properties
  • Keep up with the property’s requirements of the state and all financial obligations on our end
  • Make necessary appearances in court for evictions, responsible for all legal fees
  • Keep up with accurate/secured documents

Manager

Auto Money Title Loans
01.2018 - 01.2025
  • Training new employees
  • Monitoring and evaluating employee work
  • Provided excellent customer service to clients.
  • Responsible for staffing
  • Made collection calls.
  • Handling disciplinary actions
  • Sent request for repossession of vehicles.
  • Ensure delinquency/loss/recovery goals are met.
  • Made efforts to look for sales opportunities.
  • Transported titles to the DMV
  • Appraised vehicles and approved loans

REP/MANAGER

PERSONAL CASH LOANS
01.2013 - 01.2018
  • Supervised the cash flow of the company
  • Analyzed customers’ financial situations
  • Reviewed and negotiated credit agreements
  • Approved loans
  • Assisted with collecting money on accounts
  • Responsible for recovery
  • Responsible for staff coverage and training staff

Co-Owner

D&D ENTERPRISES LLC
08.2015 - 12.2017
  • Assisted with renovations and leasing
  • Reviewed rental applications
  • File for eviction

MANAGER

FIRST AMERICAN CASH ADVANCE
01.2005 - 01.2013
  • Assess client finances, review loan applications
  • Creating a safe work environment
  • Interviewing job applicants
  • Develop strategies to collect bad debt, prepare
  • Repayment plans, approve or reject loans
  • Finalize loan contracts

Education

Some College (No Degree) - Medical Coding

Trident Technical College
North Charleston, SC

Skills

  • Claims investigation and policy review
  • Liability assessment and risk evaluation
  • Compliance assurance
  • Attention to detail
  • Problem solving
  • Effective communication
  • Time management
  • Conflict resolution
  • Data entry
  • Automobile appraisals
  • Customer service
  • Decision-making
  • Loan processing
  • Cash handling
  • Loan closing
  • Banking
  • Loan file review
  • Loans
  • Active listening
  • Teamwork
  • Relationship building

Timeline

Claims Adjuster

Geico
02.2025 - Current

Manager

Auto Money Title Loans
01.2018 - 01.2025

Owner

M&DP ENTERPRISES LLC
01.2017 - Current

Co-Owner

D&D ENTERPRISES LLC
08.2015 - 12.2017

REP/MANAGER

PERSONAL CASH LOANS
01.2013 - 01.2018

MANAGER

FIRST AMERICAN CASH ADVANCE
01.2005 - 01.2013

Some College (No Degree) - Medical Coding

Trident Technical College
Dametrice Pooler