Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DAMIYAH PARKER

Norfolk

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

The Foleck Center
Norfolk
01.2025 - Current
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.

Treatment Coordinator

Konikoff Dental Associates
01.2024 - 06.2024
  • Tracking and managing treatment plans, scheduling appointments coordinating with other members in the dental office
  • Verifying and scanning insurances, collecting copays, presenting to patients their treatment plans and estimates
  • Managing all treatment coordinators tasks and procedures to ensure proper workflow
  • Answering and directing phone calls accordingly

Dental Assistant/Receptionist

Premier Dentistry of Christiana
07.2022 - 11.2023
  • Organized and utilized various dental materials during procedures, including cement, composite, and impression materials
  • Obtained radiographs of patients using dental radiographic equipment
  • Managed infection control by preparing and sterilizing 100% of instruments and equipment
  • Scheduling appointments, answering phone calls, scanning documents into the computer, and verifying insurance

Education

Naugatuck Valley Community College
Waterbury, CT
01-2024

High School of Technology Graduate - Dental Assisting Career Program

Howard
Delaware
01-2023

Skills

  • Ability to multitask
  • Knowledge of office technology
  • Interpersonal communication skills
  • Highly organized
  • Knowledge of dental and medical terminology
  • Team Coordination

Certification

  • Radiation Health & Safety Certification, 2023-03
  • CPR Certified, 2024-08

Timeline

Patient Care Coordinator

The Foleck Center
01.2025 - Current

Treatment Coordinator

Konikoff Dental Associates
01.2024 - 06.2024

Dental Assistant/Receptionist

Premier Dentistry of Christiana
07.2022 - 11.2023

Naugatuck Valley Community College

High School of Technology Graduate - Dental Assisting Career Program

Howard

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