Dana Lauber
Charlottesville
Summary
Experienced Strategic Authorization Specialist with over 7 years of expertise in the medical field. Proficient in authorizations, patient care, and providing exceptional customer service. Skilled in CPT code management, surgical scheduling, and price quote estimates. Possessing dedicated organizational and time management skills, along with a comprehensive understanding of medical terminology.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Authorization Specialist II
Sentara Martha Jefferson
11.2020 - Current
- Responsible for obtaining insurance authorizations for multiple Sentara hospitals across Virginia for outpatient medical imaging, as well as obtaining insurance referrals for Charlottesville and Richmond Veterans affairs for appointments and procedures.
- Provides efficient scheduling for Sentara’s main central imaging and mammography department for Charlottesville and Halifax locations
- Pre-registration, designated work ques, as well as modifying generic to specific imaging orders
- Answering multi line phone calls on a call center line while scheduling and identifying accurate personal information
- Non-accredited classes attended:
- Time management -Epic in-basket
- Operating Room scheduling
- Insurance verification
- Epic super user
Access Associate Senior
University of Virginia Neurosurgery (Pituitary Clinic)
07.2017 - 11.2020
- Duties performed as patient access consist of maintaining professionalism on a daily basis while answering phones, scheduling appointments for multiple providers simultaneously
- Editing templates when needed, rearranging schedules per provider’s request
- Other duties consist of: Attend weekly clinics Follow check in/check out procedures Follow new patient protocol when gathering information, faxing requests/documentation
- Responsible for the main operating room scheduling for Pituitary Neurosurgeon Prep, file, organize charts numerically, Insurance and Authorization
- Cover for other clinics as needed, Request codes for surgical procedures while manually entering CPT codes correctly into epic
TELLER3
SUNTRUST BANK
01.2012 - 01.2014
- Duties performed as a teller consist of: Handling money, maintaining a cash drawer and balancing at the end of every day
- Memorizing combinations, being responsible for keys
- Performing weekly settlements on the ATM, setting appointments, answering phones, making payments and other transactions
- Meeting monthly goals, and creating commitments
- Operating a fax/copier machine with scan and email attachments were also a part of daily responsibilities
- Sending and receiving mail as well
- Also have duties of acting Vault Teller.
SERVER AND CARSIDE SPECIALIST
APPLEBEE'S NEIGHBORHOOD BAR AND GRILL
01.2009 - 01.2012
- Duties performed: CARSIDE- Answering phones, taking to go orders, prepping food for pick up, managing a cash drawer and processing payments
- SERVING- Warmly greeted customers with a warm positive attitude, took orders, and maintained several tables at one time
- Also was held responsible for retaining cash and receipts.
Education
High School Diploma -
Monticello High School
01.2009
Skills
- Epic access and Epic Super user, editing template, communication and data entry skills
- Multi-tasking; Answering high volume phone calls, scheduling appointments, making payments
- Computer skills: Advanced level of typing, advanced computer knowledge
- Phone etiquette
- Organization
- Outlook, Microsoft word, office and Excel
- Cash handling experience
Certification
- BLS CERTIFIED: ISSUED DATE:2021-12-19 EXPIRES2023-12
- EMT course completion as of2022-04-24
- TRAINING CENTER ID: VA20593
Timeline
Authorization Specialist II
Sentara Martha Jefferson
11.2020 - Current
Access Associate Senior
University of Virginia Neurosurgery (Pituitary Clinic)
07.2017 - 11.2020
TELLER3
SUNTRUST BANK
01.2012 - 01.2014
SERVER AND CARSIDE SPECIALIST
APPLEBEE'S NEIGHBORHOOD BAR AND GRILL
01.2009 - 01.2012
High School Diploma -
Monticello High School
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