Dana Staton
Palmyra
Summary
Administrative assistant skilled in data entry, calendar management, document preparation, coordinating departmental/agency activities, handling of confidential information, office equipment, and software. Excelling in communication, problem-solving, time management, and project execution.
Overview
10
10
years of professional experience
Work History
Administrative Assistant II
Fluvanna Social Services
Fork Union
06.2023 - Current
- Provide daily support of tasks for Director and Administrative Supervisor.
- Provide administrative and IT support to all departments within agency.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
- Use of Microsoft programs to compose letters, memos, reports, emails, presentations, and data entry.
- Schedule meetings and manage calendar for Supervisors.
- Assist with planning, managing, and conducting agency events.
- Prepare expense reports for Director.
- Management of essential daily office operating systems.
- Use of accounting software.
- Demonstrate knowledge and practice of multiple department/state procedures and policies.
Human Services Assistant 3
Fluvanna Department of Social Services
Palmyra
08.2021 - 06.2023
- Use of multiple Microsoft systems for data entry, documentation, or to create documents.
- Assessments of individual/families needs and concerns.
- Discuss rights and responsibilities associated with public assistance.
- Manage incoming clients and answering phones.
- Maintain confidentiality of all client information and documentation to prevent data compromise and comply with HIPAA regulations.
- Discuss and outline procedures to facilitate program processes.
- Manage office equipment.
- Keep inventory stocked.
Cosmetologist
Hair Cuttery
Zions Crossroads
12.2015 - 07.2021
- Provide consultations with clients.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Manage reception area by answering phones, scheduling appointments and processing payments.
- Recommend treatment and styling products to meet needs or resolve concerns.
- Keep notes on services provided to clients for quick reference.
- Maintain relationships with long-term clients while managing time to gain new clients.
- Engage with clients to deliver memorable customer experience.
- Assist with basic bookkeeping, filing, and maintaining clients' records.
- Check inventories and staff stocking of treatment and sale areas.
Education
Fluvanna County High School
Palmyra, VA2009
Cometology
CATEC
Charlottesville, VA2010
Skills
- Program coordination
- Document management
- Collaboration
- Record Keeping
- Employee Training
- Data Confidentiality
- Data Collection and Entry
- Microsoft Office
- Filing
- Mail distribution
- Executive management support
- Clerical support
- Calendar management
- Event planning
- Inventory management
- Confidentiality compliance
- Client education
- Interdepartmental collaboration
Timeline
Administrative Assistant II
Fluvanna Social Services
06.2023 - Current
Human Services Assistant 3
Fluvanna Department of Social Services
08.2021 - 06.2023
Cosmetologist
Hair Cuttery
12.2015 - 07.2021
Fluvanna County High School
Cometology
CATEC