Dana Gotliffe
Reston
Summary
Dedicated and detail-oriented professional seeking a position as a Probation Officer, bringing strong communication skills and a commitment to public safety and rehabilitation. Experienced in working with diverse populations, maintaining accurate documentation, and upholding ethical standards in high-responsibility roles. Demonstrates sound judgment, conflict resolution abilities, and the capacity to manage sensitive situations with professionalism and empathy. Eager to support individuals in making positive life changes while ensuring compliance with court-ordered requirements.
Overview
5
5
years of professional experience
Work History
Parts Salesman
Pohanka Automotive
Chantilly, VA
05.2025 - Current
- Automotive parts professional experienced in managing, organizing, and distributing parts and supplies to technicians, service advisors, and customers. Skilled in maintaining accurate inventory levels, ordering and receiving parts, and ensuring timely delivery to support efficient service operations. Proficient in identifying correct components based on vehicle specifications and repair needs, operating point-of-sale systems, processing invoices, and maintaining detailed transaction records. Known for strong automotive knowledge, attention to detail, and effective communication that contributes to smooth workflow and high customer satisfaction.
- Maintained extensive understanding of common problems and methods for repair.
Automotive Technician
Various Automotive Dealerships
Chantilly, VA
02.2022 - 04.2025
- Understanding how to read diagnostic codes related to engine mechanical faults or failures, I perform mileage-based services including oil changes and tire rotations, mounting, and balancing. My duties include reading DTC codes, diagnosing and repairing vehicles based on customer concerns, executing warranty repairs, and writing accurate repair stories in CDK. I have also passed the Nissan Engine Mechanical Service class, covering timing chains, engine servicing, and advanced mechanical diagnostics.
Administrative Assistant
1st Americare
Sterling
08.2021 - 12.2021
- Administrative Assistant with experience supporting daily office operations through scheduling, payroll review, and administrative coordination. Skilled in interacting with prospective clients and employees, performing key human resources functions such as application review, onboarding, and employee engagement. Responsible for maintaining compliance with ongoing employee education requirements while providing organized, professional support to ensure efficient and smooth office operations.
Education
Associate of Applied Science - Criminal Justice
Northern Virginia Community College
Alexandria, VA01-2027
High School Diploma -
South Lakes High School
Reston, VA06-2016
Skills
- Verbal and written communication
- Scheduling
- Letter preparation
- Research
- Bookkeeping
- Meeting planning
- Microsoft
- Document management
- Microsoft Word
- Deadline oriented
Timeline
Parts Salesman
Pohanka Automotive
05.2025 - Current
Automotive Technician
Various Automotive Dealerships
02.2022 - 04.2025
Administrative Assistant
1st Americare
08.2021 - 12.2021
Associate of Applied Science - Criminal Justice
Northern Virginia Community College
High School Diploma -
South Lakes High School