DANAY CLARK
Alexandria,VA
Summary
A change agent with 5+ years of Administrative Assistant/Customer Service with specialization in Microsoft office suites, training facilitation, research, and oral/written communication. A leader who understands the importance of building and maintaining relationships in the international sector, to create impact within diverse communities while exceeding goals presented by executive management within government, non-profit, public and private sectors.
Overview
9
9
years of professional experience
Work History
Property Administrator
Cushman & Wakefield
11.2021 - Current
- Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence
- Assist in lease administration activities, including tenant contacts and insurance information; generate reports
- Prepare and Process code invoices for Property Manager's approval
- Ensure office is stocked with office supplies and other required items to maintain the office
- Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
- Track and file contracts and insurance certificates; maintain follow-up system for expirations
- Tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval.
Supervisor
AllN1Pros
08.2021 - 02.2022
- Build and maintain and lead janitorial crew, helping my team members and the team to deliver effective and efficient janitorial.
- Direct and supervise the janitorial team to ensure the timely delivery of janitorial maintenance, preventive maintenance, and sanitation activities.
- Having the ability to carry out regular inspections of all areas to ensure high quality cleaning standards are maintained. And monitoring quantities of cleaning products and equipment, noting where replenishment is needed.
- Being responsible for daily reporting, scheduling, maintenance, and enforcement of all company policies and guidelines.
Security Officer
Admiral Security Services
06.2018 - 11.2021
- Worked with local and federal law enforcement agents to coordinate apprehensions
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Called police and fire departments during emergency situations, administering first aid and CPR until arrival
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Sales Associate, Sales Lead
DTLR. INC
08.2016 - 06.2018
- Stayed up to date on store promotions, payment policies and security practices
- Observed customer behaviors to identify security threats and escalate concerns to supervisors
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Cashier/Server
Tasty Burger
07.2015 - 03.2018
- Helped customers find specific products, answering questions and offering advice
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Trained new team members in cash register operation, stock procedures and customer service
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Restocked non-perishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Cashier/Sales Associate
Jimmy Jazz
02.2016 - 08.2016
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Education
High School Diploma -
Hyde Leadership School
Washington, DC06.2015
Skills
- Attention to detail
- Organizational Skills
- Time Management
- Property Management
- Accounts Receivable
- Staff Management
- Administrative Support
Timeline
Property Administrator
Cushman & Wakefield
11.2021 - Current
Supervisor
AllN1Pros
08.2021 - 02.2022
Security Officer
Admiral Security Services
06.2018 - 11.2021
Sales Associate, Sales Lead
DTLR. INC
08.2016 - 06.2018
Cashier/Sales Associate
Jimmy Jazz
02.2016 - 08.2016
Cashier/Server
Tasty Burger
07.2015 - 03.2018
High School Diploma -
Hyde Leadership School
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