Dedicated and results-driven manager and maintenance technician with over 10 years of experience leading teams in achieving business objectives. Skilled in strategic planning, budget management, and fostering a collaborative work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Hgm
Germantown
01.2024 - 05.2025
Performed routine maintenance and repairs on electrical, mechanical, and plumbing systems
Conducted regular inspections to identify potential issues and ensure equipment functionality
Responded promptly to maintenance requests from tenants or management, resolving issues in a timely manner
Maintained accurate records of all maintenance activities, including work orders and completed tasks
Troubleshot and repaired HVAC systems, ensuring optimal performance and energy efficiency
Assisted in the development of annual maintenance budgets by providing input on necessary repairs or replacements
General Manager
The hof garden
Richmond
01.2020 - 10.2023
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Maintenance Technician
Better Housing Coalition
Richmond
11.2016 - 11.2020
Performs interior/exterior maintenance and repair duties that provide community members a safe, comfortable residence.
Responds to service calls promptly (generally 24-hour turnaround time) or immediately if an emergency, to repair and maintain buildings, fixtures, resident spaces, electrical and mechanical equipment, appliances, and grounds for safe and appropriate functionality.
Responsible for following all property, OSHA, and MSDS safety procedures and protocols for safe working conditions.
Repairs or replaces electrical switches, outlets, and light fixtures, and performs other basic electrical work. Repairs or replaces appliances as necessary.
Assists with or performs HVAC and refrigeration repairs.
Completes plumbing repairs such as dripping faucets, leaking pipes, stopped up drains.
Performs carpentry work such as sanding and staining cabinets and counter tops, repairing windows, doors, and molding.
Installs, repairs, finishes, and paints drywall and other surfaces. Lay and repair tile as needed.
Maintains positive, productive working relationships with coworkers and residents.
Maintenance Technician
Career Strategies
Richmond
05.2014 - 11.2016
Maintain a professional and courteous manner with all residents, vendors, contractors, and fellow employees.
Complete grounds work as directed by Property Manager which may include picking up trash, sweeping curb and dumpster areas, and maintaining landscaping beds and other areas.
Inspect and complete the 'move in ready' process of vacant apartments.
Assist in the installation, repair and maintenance of various plumbing, heating and air conditioning fixtures.
Diagnose and repair electronic ignition systems for heaters, furnaces and hot water heaters.
Performs a wide variety of general building maintenance repairs and services to include; installation of light bulbs, doors, cabinets, and paneling.
Inside Sales Representative
Care Point Medical
Richmond
01.2013 - 01.2014
Provided exceptional customer service to prospective customers.
Conducted inbound and outbound sales calls in a call center environment.
Effectively provided details on insurance covered products and services offered.
Consecutively reached monthly goal based on key performance indicators.
Utilized computer software including: HMDS and Caparison.
Maintenance Technician
Edison Properties
Edison
01.2009 - 01.2012
Collaborated with other site managers, leasing personnel, and other maintenance staff to ensure the organization and appropriate maintenance needs are met.
Maintained high quality documentation for work performed on service requests.
Promoted good public relations with residents, co-workers, and company staff.
Inspected vacant apartments and completed 'move in ready' checklist.
Informed on-site manager of needed services and repairs.
Perform various refrigeration, plumbing and heating-related duties.
Assisted in the installation, repair and maintenance of various plumbing, heating and air conditioning fixtures.
Diagnosed and repaired electronic ignition systems for heaters, furnaces and hot water heaters.
Package Handler
FedEx
Ashland
01.2006 - 01.2009
Utilize 'hand-to-surface' methods for all package handling.
Load and unload packages onto or from delivery vehicles, trailers, conveyor system carts and load gratings.
Lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts of two to four hours.
Determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sort packages accordingly.
Education
Bachelor's -
Virginia state
Petersburg, VA
Diploma -
Hermitage high
Richmond, VA
Trade school - Business Management (Master's degree)
pen foster
Some college - Hvac
Skills
HVAC system repairs
Plumbing
Management
Construction
Electrical maintenance
Construction painting
Drywall repairs
High voltage
Appliances repairs
EPA universal
Power tools
Property management
Certification
PMP
Driver's License
Air Brake Endorsement
CFC Universal Certification
Food Safety Certification
EPA Universal Certification
HVAC Certification
Class D
First Aid Certification
CPR Certification
Food Handler Certification
Certified Project Manager
ASE Certification
OSHA 10
OSHA 30
LEED Certification
Certified Property Manager
TIPS
NATE Certification
EPA Type I
EPA Type II
Professional Engineer
Certified Apartment Manager
Forklift Certification
Pallet Jack Certification
Master Electrician
EPA Certification
Certified Pool Operator
EPA Refrigeration Certification
CPA
CFP
Enrolled Agent
Property & Casualty License
CMCA
Languages
English
Timeline
Maintenance Technician
Hgm
01.2024 - 05.2025
General Manager
The hof garden
01.2020 - 10.2023
Maintenance Technician
Better Housing Coalition
11.2016 - 11.2020
Maintenance Technician
Career Strategies
05.2014 - 11.2016
Inside Sales Representative
Care Point Medical
01.2013 - 01.2014
Maintenance Technician
Edison Properties
01.2009 - 01.2012
Package Handler
FedEx
01.2006 - 01.2009
Bachelor's -
Virginia state
Diploma -
Hermitage high
Trade school - Business Management (Master's degree)